HP Laserjet 4M Installation

[Guest]

I just upgraded to WinXP from Win98. After an apparently normal installation
of my HP Laserjet 4M parallel printer it will not print. I tried
uninstalling and reintalling several times and tried updating drivers but
nothing works. Although I enter the printer port as LPT1 during
installation, Device Manager show shows the printer port as LPT3. I have no
other devices connected locally to the parallel port. Any ideas how to
corrrect this?

Thanks,
John

 

[Alan Morris [MSFT]]

Is there more than one parallel card on the machine?

Does the printer work if you configure the port to LPT3?
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Guest]

One way may work, go to the printer properties, Ports tab.
Put a check mark in each LPT port, click Apply and OK.
The printer will automatically go to the first free port to
print and your is #3, and should be available.

 

[Guest]

There is only 1 parallel card. No, I tried reinstalling the printer to LPT3
but that didn't work either. I even tried deleting the LPT3 entry in the
Device Manager, rebooting and then reinstalling the printer. I tried this
using LPT1 and LPT3. Neither worked. I have a feeling there are some
Register entries carried over from the original Win98 installation that have
to be removed but, I don't know where to look. Can you help with that?

Thanks,
John

Is there more than one parallel card on the machine?

Does the printer work if you configure the port to LPT3?
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

I just upgraded to WinXP from Win98. After an apparently normal
installation
of my HP Laserjet 4M parallel printer it will not print. I tried
uninstalling and reintalling several times and tried updating drivers but
nothing works. Although I enter the printer port as LPT1 during
installation, Device Manager show shows the printer port as LPT3. I have
no
other devices connected locally to the parallel port. Any ideas how to
corrrect this?

Thanks,
John