HP Laserjet 2550 Configuration

[parvardigar]

I have this new HP 2550 fresh out of the box. I printed the
configuration page. I'm unable to setup network printing because the ip
address 169.254.4.57 cannot be pinged, and running http://169.254.4.57
generates 'not found'. I followed most of the tips from HP support. The
light is on the printer card. But, is it possible the card is
defective? Adding a printer, drivers, and so forth will be unsuccessful
because the card cannot be located over the network. I've followed the
manual and running software and drivers to set it up will be futile
unless this card can be located. If there's insight into this
predicument that will be helpful. Thanks

 

[measekite]

Most likely you are not on the same subnet. Notice that you have four
groups of numbers. The first three represent the subnet. I you are
using Windows then go to:

start>run and then type in the word command and press the enter key. At
the prompt type in the following.

ipconfig and then press enter

Look at the first three octaves and assign the printer an ip adress
using the same first 3 octaves and then assign an unused number for the
fourth.

For example if ipconfig returns the ip adress of your computer as
169.254.1.10 then assign the printer the address 169.254.10.25 providing
that 25 is not being used by anything else in the network. You will not
have any more of this type of problem.

 

[Tony]

I have this new HP 2550 fresh out of the box. I printed the
configuration page. I'm unable to setup network printing because the ip
address 169.254.4.57 cannot be pinged, and running http://169.254.4.57
generates 'not found'. I followed most of the tips from HP support. The
light is on the printer card. But, is it possible the card is
defective? Adding a printer, drivers, and so forth will be unsuccessful
because the card cannot be located over the network. I've followed the
manual and running software and drivers to set it up will be futile
unless this card can be located. If there's insight into this
predicument that will be helpful. Thanks

The only suggestion I have is to cold reset the printer, this should clear the
ip address etc, then you can try to set up the networking again.

Cold reset procedure -
Power off the printer.
Press and hold the Go button.
Power on the printer.
Continue to press the Go button for more than 10 and less than 20 seconds, the
attention light should come on. Release the Go button.

This should reset the printer including the network settings to factory
defaults.
Tony

 

[Warren Block]

I have this new HP 2550 fresh out of the box. I printed the
configuration page. I'm unable to setup network printing because the ip
address 169.254.4.57 cannot be pinged, and running http://169.254.4.57
generates 'not found'.

Was that address assigned by DHCP? What is the IP address and netmask
of the computer? Please describe the network: are both the printer and
computer plugged into a router/firewall that provides DHCP?

I followed most of the tips from HP support. The
light is on the printer card. But, is it possible the card is
defective?

Possible, but it's more likely something simple like a routing problem
or a bad Ethernet cable.

 

[parvardigar]

Yes. I'll try the cold reset. But, it is the network configuration. Our
network with computers and printers are IP 192.168.254.xxx and subnet
as 255.255.255.0

And the new Printer IP Config page shows
IP 169.254.4.57 and subnet as 255.255.0.0.

And I can see that our network at 255.255.255 is unable to talk to
255.255.0.0. This is where I'm stuck. I appears that somehow I need to
change the printers subnet to 255.255.255.0 and that is the problem.

 

[Warren Block]

[Top-posted followup laboriously edited, please stop top-posting as it
makes replying to your questions difficult.]

Yes. I'll try the cold reset. But, it is the network configuration. Our
network with computers and printers are IP 192.168.254.xxx and subnet
as 255.255.255.0

And the new Printer IP Config page shows
IP 169.254.4.57 and subnet as 255.255.0.0.

And I can see that our network at 255.255.255 is unable to talk to
255.255.0.0. This is where I'm stuck. I appears that somehow I need to
change the printers subnet to 255.255.255.0 and that is the problem.

Even if you did, it wouldn't be able to talk to your other systems in
the 192.168.254.xxx range.

You still don't provide details about whether the printer is
getting an address via DHCP.

If the printer is getting an address via DHCP, configure the DHCP server
to give the printer's MAC address a fixed address in the 192.168.254.xxx
range. Details on how to do this depend on your DHCP server.

If the printer has a control panel, use that to manually set a fixed
address on the printer to, say, 192.168.254.250 and a netmask of
255.255.255.0.

If the printer does not have a control panel, temporarily set one of
your computers to a fixed IP address in the printer's network, say
169.254.4.10, and a netmask of 255.255.0.0. Use telnet or a web browser
to configure the printer to the 192.168.254.250 address and
255.255.255.0 netmask. Save the settings and restart the printer. Then
reset the computer's settings to whatever they were previously. Now the
printer will be accessible from your network.

 

[parvardigar]

Changed computer to 169.254.xxx.xxx Mask 255.255.0.0 and
http:/169.254.xxx.xxx into HP configuration. Changed printer to
192.168.254.xxx Mark 255.255.255.0 and computer back to original
settings. The networked printer is working fine.
Thank you for your perfect instructions.

 

[me]

Changed computer to 169.254.xxx.xxx Mask 255.255.0.0 and
http:/169.254.xxx.xxx into HP configuration. Changed printer to
192.168.254.xxx Mark 255.255.255.0 and computer back to original
settings. The networked printer is working fine.
Thank you for your perfect instructions.

There was a question like this in a computer magazine recently (PC Plus
or PC Pro) where the printer had a weird (non 192.168.x.x.) address and
the magazine had looked up where it was, and it seemed the poor chap in
question was telling the computer to look for the printer on some
university campus on the other side of the Atlantic.