hp dvd writer 300e

[Guest]

i have just installed a new dvd300e dvd writer hp when i try and use the software that came with it this is what it tells me.. the procedure "mplsetvideopsp-prescanedit can not be found in the DLL "mplvw7.dll" osreport the specified procedure can not be found. can anyone tell me what i need to do. the software is arcsoft showbizdvd

 

[scorpsting]

*i have just installed a new dvd300e dvd writer hp when i try and us
the software that came with it this is what it tells me.. th
procedure "mplsetvideopsp-prescanedit can not be found in the DL
"mplvw7.dll" osreport the specified procedure can not be f
ound. can anyone tell me what i need to do. the software is arcsoft
showbizdvd *

Did you ever find out what was causing your problem?
The reason I ask is I am having the same problem, getting the sam
error message everytime I try to open Arcsoft Showbiz, which came wit
my version of XP, Media Center Version. Thannks in Advance..


-
scorpstin

 

[dholcomb]

I have the exact same problem. I have been working through windows
support and we have performend the following:
* rename all mplvpx, v*6 and v*7 files to .old - still get the error
message
* uninstall / install audio and vidoe codecs - did not fix this
* restore system to earliest save - nope
* currently going through 3rd party software uninstall to try and
find.

This is very frustrating. After the error message it gives the report
to windows message and closes media player.

Has anyone figured this out. Very appreciative for any help.

By the way, I have downloaded various .dll files that have popped up in
the error messages. None have helped so far. Also, I had not tried
earlier, but I do get the message when I attempt to open ArcSoft
Showbiz?????