HP Director and IE 7

[Rajiv K Khandelwal]

HP Director for HP Printers does not work with IE 7. This issue was present
with the beta edition too and I was asked to uninstall the beta but the
final release of IE 7 disables the Director. What is the work around?

Thanking you in anticipation.

Regards,

Rajiv K. Khandelwal

 

[Malke]

HP Director for HP Printers does not work with IE 7. This issue was
present with the beta edition too and I was asked to uninstall the
beta but the final release of IE 7 disables the Director. What is the
work around?

From what I've read, this is a known issue. I'll give you some IE7
troubleshooting links, but it might be quickest for you to post in the
IE7 newsgroup *after* you spend some time reading through the posts
there. The IE7 newsgroup is:

microsoft.public.internetexplorer.general

There are a huge number of posts so it would be smart to start by going
to Google Groups Advanced Search. Use a search term that describes your
problem, constrain the search to the IE7 newsgroup and the date to very
recently.

And no, I'm sorry but I don't have your answer or I would tell you
now. ;-)

http://www.ie-vista.com/ - MVP Sandi Hardmeier's canonical IE7 site.
Sandi has workarounds, known issues, troubleshooting, and links. This
may be the only site you need.

http://msdn.microsoft.com/ie/releasenotes/default.aspx - Release Notes
for IE7

http://support.microsoft.com/ph/8722 - IE7 Solutions Center
http://aumha.net/viewforum.php?f=55 - forum

Malke

 

[Guest]

trying a search of the term 'HP Director and IE 7' was your best first step:

http://www.microsoft.com/communitie...&pt=&catlist=&dglist=&ptlist=&exp=&sloc=en-us

 

[Michael Jennings]

Try Mom's trick-it-into-working procedure:
http://msmvps.com/blogs/spywaresucks/archive/2006/10/22/197647.aspx

 

[Jan Il]

Sandi is your mother?

Hope this helps.

Jan
MS MVP - Windows IE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm

 

[Michael Jennings]

Sandi credits "Mom" as I read it at the link.

Sandi is your mother?

 

[Jan Il]

Ahh...I see... )

Hope this helps.

Jan
MS MVP - Windows IE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm

 

[Rajiv K Khandelwal]

I should thank this group for providing the Mom's trick which has worked.
Unfortunately, the HP Director comes up only when the script is run
otherwise it does not come up on double clicking the tray icon.

The exe file which is d/l from the HP sites as advised by others is for
meant for the HP 4400 series and not for HP 5510 series.

Rajiv K. Khandelwal

Ahh...I see... )

Hope this helps.

Jan
MS MVP - Windows IE [DTS/AumHa]
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm

Sandi credits "Mom" as I read it at the link.

 

[Guest]

I also have the HP Director problem since installing IE7. I wrote to HP
Support and tried several suggestions but none of them worked. I was told
that HP is trying to find a fix but hasn't found it yet. I have had several
problems with other software and Internet web sites especially slow page
loading. The answer is to remove IE7 until Microsoft fixes all these
problems. I thought having Beta testers was supposed to find and fix
problems BEFORE the releaes of new software.

 

[TaurArian [MS-MVP]]

HP All-in-Ones, Printers, and Scanners - The HP Director Software Does Not Display
After Installing Internet Explorer 7
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&dlc=&product=90138&docname=c00802504

--

==================================
TaurArian [MS-MVP] 2005-2007 - Australia
==================================
http://www.dts-l.org/goodpost.htm
Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
Get Safe online: http://www.getsafeonline.org/
(Links to web pages and MSKB Articles are posted for the purposes of keeping the
information current)


|I also have the HP Director problem since installing IE7. I wrote to HP
| Support and tried several suggestions but none of them worked. I was told
| that HP is trying to find a fix but hasn't found it yet. I have had several
| problems with other software and Internet web sites especially slow page
| loading. The answer is to remove IE7 until Microsoft fixes all these
| problems. I thought having Beta testers was supposed to find and fix
| problems BEFORE the releaes of new software.
|
| "Malke" wrote:
|
| > Rajiv K Khandelwal wrote:
| >
| > > HP Director for HP Printers does not work with IE 7. This issue was
| > > present with the beta edition too and I was asked to uninstall the
| > > beta but the final release of IE 7 disables the Director. What is the
| > > work around?
| >
| > From what I've read, this is a known issue. I'll give you some IE7
| > troubleshooting links, but it might be quickest for you to post in the
| > IE7 newsgroup *after* you spend some time reading through the posts
| > there. The IE7 newsgroup is:
| >
| > microsoft.public.internetexplorer.general
| >
| > There are a huge number of posts so it would be smart to start by going
| > to Google Groups Advanced Search. Use a search term that describes your
| > problem, constrain the search to the IE7 newsgroup and the date to very
| > recently.
| >
| > And no, I'm sorry but I don't have your answer or I would tell you
| > now. ;-)
| >
| > http://www.ie-vista.com/ - MVP Sandi Hardmeier's canonical IE7 site.
| > Sandi has workarounds, known issues, troubleshooting, and links. This
| > may be the only site you need.
| >
| > http://msdn.microsoft.com/ie/releasenotes/default.aspx - Release Notes
| > for IE7
| >
| > http://support.microsoft.com/ph/8722 - IE7 Solutions Center
| > http://aumha.net/viewforum.php?f=55 - forum
| >
| > Malke
| > --
| > Elephant Boy Computers
| > www.elephantboycomputers.com
| > "Don't Panic!"
| > MS-MVP Windows - Shell/User
| >

 

[Gordon]

I also have the HP Director problem since installing IE7. I wrote to HP
Support and tried several suggestions but none of them worked. I was told
that HP is trying to find a fix but hasn't found it yet. I have had
several
problems with other software and Internet web sites especially slow page
loading. The answer is to remove IE7 until Microsoft fixes all these
problems.

Umm surely it's up to the THIRD PARTY to fix this, not MS. They had more
than sufficient time to do so.....