HP deskjet 722c on Windows XP

M

Mary

I have recently installed Windows XP with service pack 2 on a bigger
hard drive for my computer. I have my old hard drive with windows 98SE
still inside my computer and capable of going back and forth by
switching cables. A pain, but necessary to use my absolutely perfect
working scanner that is now considered end of life and no longer
provided with necessary drivers for XP. The only reason I switched to
XP was to double my dsl speed.
I don't know what configurations between the two operating systems
causes this, but it worked. Now for the downside.
My HP deskjet 722c printer no longer goes into the taskbar when
printing. If I am on the internet and try to print anything, a little
printer icon goes into one of the five squares at the bottom of my
internet explorer. If I close the window, the printer hangs. If I
choose to attempt to print something from any other application, my
printer hangs. Therefore, I can only print one job at a time. I cannot
attempt to print anything else until the one print job is finished.
When using Windows 98SE, there was never an issue. The printer icon
would go into the taskbar on the right hand side next to my volume
control and date and time properties. I could send the printer at least
10 print jobs, close every application so the only thing showing was
the desktop, and walk away from the computer until they were finished.
As you can tell, the only difference is the OS. All I do is unplug the
cable from one hard drive to the other. This doesn't make sense.
Any suggestions as to why the printing capabilities is different
between the two operating systems? I am at a total loss.
 
C

Cari \(MS-MVP\)

You appear to have both LPT devices piggy-backed together (the printer AND
the scanner)... that's something XP does not support.
 
M

Mary

Thanks for the reply, but the scanner is not hooked up to the hard
drive with windows XP. My scanner is considered end of life with no
supporting drivers for XP. I only use the scanner after I change the
cables on the hard drives and use windows 98SE.
 
C

Cari \(MS-MVP\)

I am presuming this is an LPT device.... is the LPT work indicating as
working correctly in Device Manager? Is the port set to Bidirectional in
its properties?
 
M

Mary

The LPT is fine. The enable bidirectional printing is grayed out and
not checked. But it is also the same on my windows 98. Everything is
the same. That's what's puzzling.
Thanks.
 
M

Mary

I'm sorry. So sorry.
My printer is not attached to an LPT port. It is set up on a network
port. I have a Netgear PS101 print server attached to my HP 722c which
is attached to my Netgear 4 port switch which is attached to my Linksys
4 port router. We have 4 computers hooked up in my house. Everyone has
their own computer. When my computer was the only one using windows
98SE and everyone else was using XP PRO, I was the only one who could
send multiple print jobs to the printer, have them go into the taskbar,
close all the application windows and internet explorer, walk away from
the computer, and then come back to collect the printouts. Not one of
the other 3 computers using XP could accomplish this and now that I am
using XP Pro, I cannot accomplish this anymore. On my network, XP will
only let me print one job at a time. I cannot send it another job or it
will hang (stop printing). If I happen to close the window, the job
will hang.
So does anyone know why XP Pro with service pack 2 does not handle
print jobs the same as 98SE on a network?
Again, I'm sorry for the confusion.

Thanks,

Mary
 
M

Mary

Thank you for the info. It wasn't exactly what I needed, but it gave
me some ideas. I was able to give my print server a fixed IP address.
Then I used the manufacturers software to setup and configure the print
server. I don't know why it didn't work the very first time I installed
it on this computer with Windows XP, but all is great now. My print
jobs (notice I said jobs) are going into the taskbar. I closed all the
applications and walked away and everything printed perfectly. Happy,
Happy, Joy, Joy.
Thanks for everyones help.

Mary
 

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