Howdo I fix this error?

[MZB]

I use Turbo Tax. All of a sudden, it screwed up during an update with the
following:

ERROR INSTALLING C:\PROGRAM FILES\COMMON FILES\INTUIT\TURBOTAX

ApplicationController MSI Install Exception occurred Microsoft Installer
error 2720 with error code 2720

stack trace at Intuit.Spc.Esd.Core.
Specific.Installation.MsiHelper.InstallMSIPackage

(Boolean install, String msipath, String cmdLine, IntPtr ownerWindowHandle,
Boolean

ComputerRestartRequired, Boolean_userCanceled).

Error Code: 2720



When I clicked for help, TT says:

" The errors below include Microsoft Windows Installer and .NET issues.
These errors are not caused by TurboTax. Windows Installer and .NET are
integral parts of Windows operating systems today, and we rely on the
stability of operating system components. "



ANY IDEAS WHAT IS GOING ON AND HOW I CAN FIX IT?



Mel

 

[Ron Badour]

You might want to email TurboTax support:
https://turbotax.intuit.com/support/contact/index.jsp Click on Install and
Update, Click on Email Us.


--
Regards

Ron Badour
MS MVP
Windows Desktop Experience

 

[MZB]

Well, folks, what a pain in the rear this was.

I think it is all resolved now.

(I had not updated to net 3.0 and I don't think I need to as TT was running
fine last week)

I basically used system restore. But that wasn't smooth as for some reason
System Restore didn't work either (it said it couldn;t do it!).

Does anyone know why that could happen?


So I ended up booting into safe mode and was able to use System Restore.
However, it indicated that it had to rename some TT files (that's weird).
Obviously there was a TT problem!

TT still wouldn't work. So, I uninstalled it, then reinstalled. Then it
updated smoothly.

Meanwhile, I have to do a Windows Update since I restored to last Monday.

I am wondering if the Windows Update caused the problem.

I guess I'll find out soon enough!

I plan to run my AV program (Avira) and my spyware porgram (Malwarebytes)
after I do the updates.

As I said, what a PAIN this has been.

Mel