It's not greyed out in Outlook 2003 is just isn't there
You can access it while composing by using Tools-> Options-> tab General->
button Web Options...-> tab Encoding
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Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com
Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data
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I have this menu item; it is here in OL2003, as it was in earlier
versions 2000 and 97/98. No add-in.
Format has the following menu items:
- Style
- Font
- Paragraph
- Background
- Encoding
- Plain Text
- HTML
- Send Pictures from the Internet
I seem to remember that Encoding was grayed out when I was using Word as
the editor. Never figured out how to enable it, so I quit using Word.