How to turn on CA EZ Antivirus real-time?

G

Guest

Hello, all

I installed the free 12 month CA EZ Antivirus

Real time protection is turned off. I find no option to turn it on.

The CA help is no help. It says, "You can check the status of the real-time
protection by opening EZ Antivirus, and selecting the 'Details' button next
to the Antivirus Protection Status text at the bottom of the window. You can
enable your real-time protection from here."

But there is is nothing like an "enable" button.
??
 
R

Rasmus Bertelsen

JayKay said:
Hello, all

I installed the free 12 month CA EZ Antivirus

Real time protection is turned off. I find no option to turn it on.

The CA help is no help. It says, "You can check the status of the
real-time
protection by opening EZ Antivirus, and selecting the 'Details' button
next
to the Antivirus Protection Status text at the bottom of the window. You
can
enable your real-time protection from here."

But there is is nothing like an "enable" button.
??

You do it by opening EZ Antivirus and selecting Virus Scanning in the
menu -> Scan Settings ->Real-time Scanner where you can enable or disable
the Real-time Scanner setting.

Regards,
Rasmus Bertelsen
 
G

Guest

I contacted CA's customer support. They say they're aware of the problem and
are working on it.
 
J

Justin Payne

I just installed CA EZ (7.1.9.1); and it works very well; so far I haven't
had any of the previously mentioned issues; and my real time scanning is
easily enabled. The only problem I have with it; is that when the bloody
program recommends a restart; it actually just goes straight into it; so
make sure you don't have anything important and unsaved open when making
major changes that would require that situation.

As well; I used to use FSecure; but this CA EZ seems to use far less system
resources than my old anti-virus; which is great, because it has cut my
startup time down to less than 1 minute.

Justin
 
G

Guest

I too experienced the problem with real time protection on CA AntiVirus. I
uninstalled it and reinstalled it using run as administrator and it works
fine now. (Except for asking for tray permission twice on each startup -
more of an anoyance than anything else.)
 

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