How to troubleshoot random reboots?

F

Frank Rizzo

Recently, my laptop started randomly rebooting at least 2-3 times per
day (while I am working). It used to do it before as well, but maybe
like once a month. How can I troubleshoot something like that?

Thanks.
 
M

Malke

Frank said:
Recently, my laptop started randomly rebooting at least 2-3 times per
day (while I am working). It used to do it before as well, but maybe
like once a month. How can I troubleshoot something like that?

Random reboots are usually caused by failing hardware components. With
laptops, overheating is a prime culprit. Troubleshooting laptop hardware is
tricksy, but you can feel if the machine is getting too hot and notice if
the fan is coming on.

http://www.elephantboycomputers.com/page2.html#Hardware_Troubleshooting


In the meantime, set your computer to *not* automatically reboot on failure.
Go to Control Panel>System>Advanced>Startup and Recovery>Settings and under
System Failure uncheck "Automatically Restart". This should give you a
blue screen with a stop error. Write down the stop error and research it at
the link below.

http://www.aumha.org/win5/kbestop.htm

You should also check in Event Viewer for clues.
Start>Run>eventvwr.msc [enter]

Malke
 

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