how to setup "remote assistance" to access an XP client

[jopek]

I need to provide assistance to XP clients. I am running W2K server. I
do not want others to provide assistance to my system. I believe I need
rcimlby.exe to process the assistance invitations. What do I need to
install to get this functionality.


Thank you for your help



John P

 

[Torgeir Bakken (MVP)]

I need to provide assistance to XP clients. I am running W2K server. I
do not want others to provide assistance to my system. I believe I need
rcimlby.exe to process the assistance invitations. What do I need to
install to get this functionality.

Hi

I'm not sure what you mean here. Do you want to run Windows XP Remote Desktop
from your W2k Server? As far as I know, that is not possible.


Windows XP Remote Desktop Resources

Microsoft Focus On: Remote Desktop and Windows XP
http://www.microsoft.com/windowsxp/expertzone/focuson/remotedesktop.asp

Jeffrey Randow's Windows XP Remote Networking Wiki
http://www.remotenetworktechnology.com/

 

[Guest]

Hi, there are many posted questions regarding the same subject but nobody seems to know the answer!!! not even the question... :
In a LAN with a w2000 server and winXP clients, the admin wants to be able to remote assist XP users when they ask the dministrator for help with their XP desktops.
The clients send remote assistnce invitations to the adminstrator who wants to help them from the win2000 Server.

Remote Assistance was built for Win XP, but it must be some trick to make it work between win2000 and winXP. Let's see if anybody has solved the problem...

Thanks...

 

[Kim Stahnke]

Try these:

How to set it up:
http://www.microsoft.com/windowsxp/pro/using/howto/gomobile/remotedesktop/default.asp

Client download for Win2000:
http://www.microsoft.com/windowsxp/pro/downloads/rdclientdl.asp

--Kim

Hi, there are many posted questions regarding the same subject but nobody

seems to know the answer!!! not even the question... :

In a LAN with a w2000 server and winXP clients, the admin wants to be able

to remote assist XP users when they ask the dministrator for help with their
XP desktops.

The clients send remote assistnce invitations to the adminstrator who

wants to help them from the win2000 Server.

Remote Assistance was built for Win XP, but it must be some trick to make

it work between win2000 and winXP. Let's see if anybody has solved the
problem...