How to setup Fujitsu fi-5120c?

[vanderen]

Hi, I am looking for help on setting up a Fujitsu fi-5120c document
scanner. I purchased it as an upgrade to a 5110eox2 and have, so far,
been disappointed.

I liked the ability to put a stack of paper in the 5110eox2 ADF and
punch the scan button. It would scan them, descew, and open the file
in Adobe Acrobat for verification and naming. It could do this at/near

the published pager per minute specifications.


The 5120c will scan the pages at/near the published specifications, but

the included software makes the actual pages scanned and _saved_ slower

than the 5110eox2.


I have a year old Compaq Presario with a AMD Athlon 64 3300+, 1gb of
ram and Win XP Pro SP2. The hard drive is 250gb, is half full and gets

defragged about once a week. The scanner is plugged into a USB 2.0
port with no other USB devices attached.


I contacted Fujitsu chat support, we went through the information
above. The chat help level I was at seemed to have the same product
manual that I have read.


So far, I have learned not to use the TWAIN driver as it is incredibly
slow compared to the scanners speed. The TWAIN software includes the
Fujitsu provided ScandAll 21, the software operation panel, and the
Acrobat File/Create pdf/from scanner option.


The ISIS driver is much faster, but I am having trouble with the
included QuickScan program, including:
- does not work with Adobe Acrobat. Not a huge problem if QuickScan
worked correctly.
- no automatic descewing of pages, leaves a black triangular edge that
prints.
- QuickScan is very slow or hangs at times, especially when working
with 300dpi color files.
- Kofax VRS 4.0 is included. When I select the VRS scanner option,
QuickScan indicates this is a level 3 scanner and I have a level 1
license.
- I can find no link for downloading any patches or updated versions of

QuickScan.


I looked at getting a SCSI card, but using the ISIS driver, throughput
does not seem to be the issue, and I am not sure the SCSI would be
faster than the dedicated USB 2 port and computer.


I have been spending my Saturdays working on configuring this scanner.
Right now, the best option would be to ebay the 5120c and get the newer

version, the ScanSnap S500.


Thanks,

 

[Olga]

I have been spending my Saturdays working on configuring this scanner.
Right now, the best option would be to ebay the 5120c and get the newer

version, the ScanSnap S500.

Before you do, take a look at some reviews here:

http://www.pcmag.com/category2/0,1874,7497,00.asp

I was in the market for a document scanner and eventually bought the
Xerox 152 after these reviews. I was up and running in no time.

Good Luck!

 

[Danny]

Hello Rob,

Wow- I'm impressed with the thourough problem description!

Now for some suggestions on getting the most out of your fi-5120C.

It's also great to see that you've had the opportunity to experience
the ScanSnap series scanners...I personally feel that people who are
still used to flatbed scanners or MFP's will be shocked with the
performance/price of the scansnaps.

As for the fi-5120C:
you've taken a big jump from the 250pg/day duty cycle of the ScanSnap
to 2,000pg/day duty cycle of the fi-5120C. Other main differences are
embossed card scanning, reversable backgrounds for both CCDs, ~17ppm
vs. 25+ ppm, and UltraSonic DFD to name a few.

Equally important in determining the best product for your needs is
software compatibility. The ScanSnap is perfect for those who only scan
occationally. However, you're limited to 2 file formats out of box: pdf
and jpg for color. The fi-5120C is the better product by far- and I'd
be happy to show you the other advantages in a live remote session
anytime you'd like on your scanning pc.

I don't want to make this thread too long.... but if you're looking for
the fi-5120C to function similar to the ScanSnap (from the perspective
of the scan operator) then try the following:

1. Uninstall Fujitsu Twain 32
2. Uninstall the ISIS drivers
3. Install the VRS 4.0 software using the CD that was included with the
scanner
4. download the VRS 4.1
ftp://ftp.kofax.com/pub/support/ipbu/vrs/4.1/vrs_4_10_main.zip from the
Kofax ftp site
5. install the VRS 4.1 directly over the top of VRS 4.0
(VRS 4.1 is required if you're running a microsoft .net framwork 2.0.)

The rest isn't very complicated but there's too many steps to list in
this email:

an outline of the configuration is:
using the Scandall21 plugins and after installing Acrobat 7.0 Std,
configure the WIA Events for the fi-5120C to use the buttons on the
scanner. Make sure Scandall 21 is set to use the VRS twain datasource
and set the page size for at least legal size- (VRS will crop and
deskew automatically). Setting the Windows Event Scan Button to launch
the application Scandall 21 ScantoPDF will enable the user to place
documents in the scanner, press the scan button (on the scanner), and
then they'll name they'll be prompted to save the pdf files.

Give me a call if you'd like a remote session to either cleanup the
current installations, and/or install&configure my suggestions. I'm
also available to assist on the weekends if you'd prefer:

Thank you,

Danny Ha
408-996-1829

 

[Danny]

I just noticed the processor of your PC is the AMD 64- (64bit
architecture).

I'm suprised the twain drivers worked at all to be honest... The
Fujitsu Twain32 drivers are only 32Bit compliant. Typically, you
wouldn't see your source listed at all with a twain compliant
application when using the STI twain v9.x.

Do you get the same results if you install on another PC (32Bit)?

If you see the same results, then we can rule out the 64 Bit
environment as being part of the problem.

 

[CSM1]

AMD 64 bit CPU and Windows XP Home or Pro (not 64 bit Windows XP) will run
all 32 bit code just fine.
Everything that is written for Windows XP will work on a AMD 64 bit
processor.