How to open Outlook 2003 .msg file in Outlook 2000?

[Guest]

Before when using Outlook 2000, if we needed to save an email message with
all the headers, attachments etc, we would save as a .msg file. Now after
upgrading to Outlook 2003, we can still do the same, however all the .msg
files can only be opened by Outlook 2003 clients. The majority of our users
are still on Outlook 2000 and are unable to open the new .msg.

It seems silly that MS has not made this backward compatible. Does anyone
know of a way to save an entire email in Outlook 2003 so that it can be read
in Outlook 2000. Please help.

Many TIA,

Sam

 

[Roady [MVP]]

"It seems silly that MS has not made this backward compatible."

Outlook 2003 IS backwards compatible. It allows you to open all Outlook
items created with previous versions of Outlook. However Outlook 2000 is not
FORWARDS compatible with Outlook 2003 which is not really surprising; most
older applications don't later file formats.

You didn't provided any configuration details but I assume you are using
Exchange? You can set a group policy that Outlook will only create ANSI
formatted os-file. After that have the 2003 users recreate their cache. When
people send msg-files not Outlook 2000 users should be able to open it.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Before when using Outlook 2000, if we needed to save an email message with
all the headers, attachments etc, we would save as a .msg file. Now after
upgrading to Outlook 2003, we can still do the same, however all the .msg
files can only be opened by Outlook 2003 clients. The majority of our users
are still on Outlook 2000 and are unable to open the new .msg.

It seems silly that MS has not made this backward compatible. Does anyone
know of a way to save an entire email in Outlook 2003 so that it can be read
in Outlook 2000. Please help.

Many TIA,

Sam

 

[Guest]

Thx Roady for the reply.

Yes, we are using Exchange 2003 with majority of users still on Outlook
2000. If I set everything back to ANSI format, then would that not mean that
the pst files will be limited to 1.6GB again or is that unrelated?

 

[Roady [MVP]]

Unrelated. You can set is so that it only effects ost-files.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Thx Roady for the reply.

Yes, we are using Exchange 2003 with majority of users still on Outlook
2000. If I set everything back to ANSI format, then would that not mean that
the pst files will be limited to 1.6GB again or is that unrelated?

 

[mpvjules]

Morlich schreef:

Before when using Outlook 2000, if we needed to save an email message with
all the headers, attachments etc, we would save as a .msg file. Now after
upgrading to Outlook 2003, we can still do the same, however all the .msg
files can only be opened by Outlook 2003 clients. The majority of our users
are still on Outlook 2000 and are unable to open the new .msg.

It seems silly that MS has not made this backward compatible. Does anyone
know of a way to save an entire email in Outlook 2003 so that it can be read
in Outlook 2000. Please help.

Many TIA,

Sam

Hi Sam,
when saving with MailToFile, all msg's are backwards compatible. Saved
in Outlook 2003 as msg file, is normaly to open, by double click or so,
in Outlook 2002 and Outlook 2000 (and 2003). See www.mailtofile.com/en/