How to Fix XP?

[Jamie W]

Apologize in advance for length, but don't even know where to go from here.
Spent last 2 hours on Internet & computer trying to fix.

I was having an issue where Windows was running update & was interrupted,
causing computer to go into a virtual reboot situation. Got wonderful
advice, & was able to boot into computer using UBCD4Win disk.

I can now boot into the computer, and "see" all the files on my computer. I
now need to figure out how to "fix" it so I can boot into my XP without the
disk. Issues I've ran into so far:

1) found update for XP SP3 that can be downloaded - unfortunately when the
UBCD4 disk runs, it defaults everything to "install" into "X" drive, which
has no space & I continue to get errors that "not enough space to run this
program". I changed defaults in Registry, but requires reboot to maintain,
& the reboot makes it default back to "X" drive.

2) Tried to run restore from command line - error that SRRSTR.DLL can not
be found. Downloaded file, placed in Windows\system32 folder, (there was
already one there). Still tells me file is missing. All commands seem to
be looking for files in the "X" drive - don't know how to change that back.

3) Even though I can see all my files, I can not access my network. When I
use Control panel, most functions are not available (you click on "user
settings" for example & nothing happens or you get error that some file is
missing). Under network controls the screen is blank, so I am not able to
transfer files to another computer.

4) Computer is reading CD drive to boot from UBCD4 disk, but when putting
in empty disk to write files to, it does not allow. States disk needs to be
formatted, but when right clicking on drive icon, no option for format &
shows disk with zero bytes, but completely "full".

Any help with getting computer back up & running is appreciated. I don't
know what to attempt next. Thanks.

--
"There is more treasure in books than in all the pirates' loot on Treasure
Island, and, best of all, you can enjoy these riches every day of your
life."
Walt Disney.


__________ Information from ESET NOD32 Antivirus, version of virus signature database 5253 (20100705) __________

The message was checked by ESET NOD32 Antivirus.

http://www.eset.com

 

[Daave]

Instead of copying data to a CD, try an external hard drive instead.
Once the data is copied, you might want to consider a Clean Install.

If you want to use UBCD4Win to repair your current Windows XP
installation instead, I suggest posting to this forum:

http://ubcd4win.com/forum/index.php?showforum=5

Also, this video might help:

 

[PA Bear [MS MVP]]

Always reply to your original thread, please:
http://groups.google.com/group/microsoft.public.windowsxp.general/browse_frm/thread/c9480865559dda36

There's an awful lot of "need to know" info there, Jamie.

 

[dadiOH]

Apologize in advance for length, but don't even know where to go from
here. Spent last 2 hours on Internet & computer trying to fix.

I was having an issue where Windows was running update & was
interrupted, causing computer to go into a virtual reboot situation. Got
wonderful advice, & was able to boot into computer using UBCD4Win
disk.
I can now boot into the computer, and "see" all the files on my
computer. I now need to figure out how to "fix" it so I can boot
into my XP without the disk.

How about...

XP install CD
Repair console
fixmbr

http://www.microsoft.com/resources/.../proddocs/en-us/bootcons_fixmbr.mspx?mfr=true

--

dadiOH
____________________________

dadiOH's dandies v3.06...
....a help file of info about MP3s, recording from
LP/cassette and tips & tricks on this and that.
Get it at http://mysite.verizon.net/xico

 

[Daave]

How about...

XP install CD
Repair console
fixmbr

http://www.microsoft.com/resources/.../proddocs/en-us/bootcons_fixmbr.mspx?mfr=true

Definitely worth a try. This page has a few more suggestions:

http://tech.icrontic.com/articles/repair_windows_xp/

 

[Jamie W]

Ok, did all 8 steps of the last link - still back to rebooting itself. Did
FixMBR - same thing. At some point hit a key that sent me to a screen where
I could select "stop automatic reboot" which I selected. On next boot I got
the following blue screen:

A problem has been detected & Windows has been shut down.......
Technical Info: STOP: 0x0000007F (0x0000000D, 0x00000000, 0x00000000,
0x00000000)

I See a lot of info on the web in regards to various reasons for this error,
but none seem to apply to this situation. Any suggestions appreciated.

Definitely worth a try. This page has a few more suggestions:

http://tech.icrontic.com/articles/repair_windows_xp/


__________ Information from ESET NOD32 Antivirus, version of virus
signature database 5256 (20100706) __________

The message was checked by ESET NOD32 Antivirus.

http://www.eset.com

__________ Information from ESET NOD32 Antivirus, version of virus signature database 5256 (20100706) __________

The message was checked by ESET NOD32 Antivirus.

http://www.eset.com

 

[Randem]

Here are some things you can try, you may need to remove your HD from yor
computer to attach to another computer as a slave drive or and external USB
drive:

1 - Test your HD for defects and fix if available use Western Digital Diag
(WinDlg -
http://support.wdc.com/product/download.asp?groupid=9999&sid=3&lang=en )

2 - If drive is good or repairable then backup your drive to prevent
accidental data loss (Acronis True Image -
http://support.wdc.com/product/downloaddetail.asp?swid=119&wdc_lang=en )

3 - Try an over the top install first before a complete clean
install. That will save your programs and data if they haven't been corruped
also.

4 - If your computer is a major brand like HP or Dell and that may mean that
you
may have a recovery partition on your drive as well. If it hasn't been
corrupted also you can boot from the partition using the boot menu of the
computer to access the recovery partition and do a complete recovery to
factory defaults from there. This is also why we did the backup, you will
need to copy your data from the backup to your system when you complete the
recovery.

5 - If no recovery partition then you will need to borrow omeones XP Pro CD
so that you can create a slipstreamed copy with SP3 so that you can
re-install the OS. If you have on your Windows Product Sticker the letters
OEM you will need to borrow a CD from someone with the same brand computer
you have (not model, meaning if yours is a HP then borrow a CD from someone
who also has an HP with OEM on their sticker). This would be the only way
that you can use the procuct license numbers on the Windows sticker on yoru
computer.

This should help you get on your way to getting your computer working again.

 

[Daave]

It's probably time to cut your losses and perform a Clean Install. (Or
you could first perform a Repair Install assuming the SP levels match.)

You could also check for hardware issues, such as bad RAM. I doubt
that's your issue, though, since your problem happened immediately after
a power failure during an update.

One last thing you might want to try is reset your CMOS.

Links:

http://www.elephantboycomputers.com/page2.html

http://michaelstevenstech.com/cleanxpinstall.html

http://michaelstevenstech.com/XPrepairinstall.htm

http://www.computerhope.com/issues/ch000976.htm

 

[Jamie W]

So I finally gave in and decided to just start from square one - used the XP
Pro disk to reinstall. Got through most of it, to the point where it asked
me for language, etc. Said it needed to reboot, said OK, & now we are back
to a stall. It has the little box that says "Windows is shutting down,
please wait" & has been on that screen for over 30 min. I'm afraid to turn
it off as this is what started the whole problem in the first place, but
don't know what else to do. It does not recognize any keyboard commands,
etc. Any advice welcomed. It's about to go out the window!

Apologize in advance for length, but don't even know where to go from
here. Spent last 2 hours on Internet & computer trying to fix.

I was having an issue where Windows was running update & was interrupted,
causing computer to go into a virtual reboot situation. Got wonderful
advice, & was able to boot into computer using UBCD4Win disk.

I can now boot into the computer, and "see" all the files on my computer.
I now need to figure out how to "fix" it so I can boot into my XP without
the disk. Issues I've ran into so far:

1) found update for XP SP3 that can be downloaded - unfortunately when
the UBCD4 disk runs, it defaults everything to "install" into "X" drive,
which has no space & I continue to get errors that "not enough space to
run this program". I changed defaults in Registry, but requires reboot to
maintain, & the reboot makes it default back to "X" drive.

2) Tried to run restore from command line - error that SRRSTR.DLL can not
be found. Downloaded file, placed in Windows\system32 folder, (there was
already one there). Still tells me file is missing. All commands seem to
be looking for files in the "X" drive - don't know how to change that
back.

3) Even though I can see all my files, I can not access my network. When
I use Control panel, most functions are not available (you click on "user
settings" for example & nothing happens or you get error that some file is
missing). Under network controls the screen is blank, so I am not able to
transfer files to another computer.

4) Computer is reading CD drive to boot from UBCD4 disk, but when putting
in empty disk to write files to, it does not allow. States disk needs to
be formatted, but when right clicking on drive icon, no option for format
& shows disk with zero bytes, but completely "full".

Any help with getting computer back up & running is appreciated. I don't
know what to attempt next. Thanks.

--
"There is more treasure in books than in all the pirates' loot on Treasure
Island, and, best of all, you can enjoy these riches every day of your
life."
Walt Disney.

__________ Information from ESET NOD32 Antivirus, version of virus
signature database 5253 (20100705) __________

The message was checked by ESET NOD32 Antivirus.

http://www.eset.com




__________ Information from ESET NOD32 Antivirus, version of virus
signature database 5256 (20100706) __________

The message was checked by ESET NOD32 Antivirus.

http://www.eset.com

__________ Information from ESET NOD32 Antivirus, version of virus signature database 5259 (20100707) __________

The message was checked by ESET NOD32 Antivirus.

http://www.eset.com

 

[Jamie W]

Can get it to boot into Windows now, have no sound & can not get connected
to the Internet. Was connected when I used the UBCD4Win disk, so know that
should be working. Have gone through the network setup wizard several times
without success. ANy tips? Getting very frustrated with this whole
process.

So I finally gave in and decided to just start from square one - used the
XP Pro disk to reinstall. Got through most of it, to the point where it
asked me for language, etc. Said it needed to reboot, said OK, & now we
are back to a stall. It has the little box that says "Windows is shutting
down, please wait" & has been on that screen for over 30 min. I'm afraid
to turn it off as this is what started the whole problem in the first
place, but don't know what else to do. It does not recognize any keyboard
commands, etc. Any advice welcomed. It's about to go out the window!





__________ Information from ESET NOD32 Antivirus, version of virus
signature database 5259 (20100707) __________

The message was checked by ESET NOD32 Antivirus.

http://www.eset.com




__________ Information from ESET NOD32 Antivirus, version of virus
signature database 5260 (20100707) __________

The message was checked by ESET NOD32 Antivirus.

http://www.eset.com

__________ Information from ESET NOD32 Antivirus, version of virus signature database 5260 (20100707) __________

The message was checked by ESET NOD32 Antivirus.

http://www.eset.com

 

[Randem]

I gave you tips in an earlier post...

 

[Jamie W]

Thanks, I did all of that - hard drive shows out as okay, able to boot now
(had to do a complete clean install).

But now I can not connect to Internet to update drivers, & XP. also have no
sound. Was able to get onto Internet when using UBCD4Win, so know it's set
up correctly. Thanks. (Be kind - I'm an old lady just trying to fix her
daughter's computer!)

I gave you tips in an earlier post...

--
The Top Script Generator for Jordan Russell's Inno Setup -
http://www.randem.com/innoscript.html
Free Utilities and Code - http://www.randem.com/freesoftutil.html


__________ Information from ESET NOD32 Antivirus, version of virus
signature database 5260 (20100707) __________

The message was checked by ESET NOD32 Antivirus.

http://www.eset.com

__________ Information from ESET NOD32 Antivirus, version of virus signature database 5260 (20100707) __________

The message was checked by ESET NOD32 Antivirus.

http://www.eset.com

 

[Daave]

What is the make and model of your PC (you may have already told us, but
if so, I forget)?

You need another PC to download the drivers. Or you could boot off your
UBCD4Win CD and get them that way.

If I remember correctly, you also have a Restoration CD. If so, you can
just use that. Then you will have your drivers.

 

[Jamie W]

Doing the HAPPY DANCE#!!!!!! I have SOUND, I have INTERNET!!! I seem to
have no yellow exclamation points in my device manager any more!!!

Thank you thank you thank you for all your help. I can't tell you how much
assistance this group has been, & Especially Daave!!! My daughter just
about fell over when she saw me installing her programs back onto her
computer.

What is the make and model of your PC (you may have already told us, but
if so, I forget)?

You need another PC to download the drivers. Or you could boot off your
UBCD4Win CD and get them that way.

If I remember correctly, you also have a Restoration CD. If so, you can
just use that. Then you will have your drivers.






__________ Information from ESET NOD32 Antivirus, version of virus
signature database 5260 (20100707) __________

The message was checked by ESET NOD32 Antivirus.

http://www.eset.com

__________ Information from ESET NOD32 Antivirus, version of virus signature database 5260 (20100707) __________

The message was checked by ESET NOD32 Antivirus.

http://www.eset.com

 

[Daave]

Wonderful news, Jamie!

How did you solve your most recent problems?

 

[Jamie W]

Probably not by any skill, but my default luck! I put the UBCD4Win back in,
booted with it to verify I could indeed get on the Internet. While
connected I downloaded (to C the SP3 update for XP. Backed out of that,
rebooted back into WinXP, ran update. Then - lightbulb - I have the Gateway
recovery disk, it should have drivers for video/audio - so installed those
from there. Then saw that the device manager still had yellow marks, so
went & just said "update driver" on all of those (some were unidentified).
Lo & behold, something happened that allowed me to get on the Internet, and
then I just ran updates & looked for latest drivers for things. And, even
though you had all this info in the latest past, I had not looked at it
yet - my brain actually kicked in on some of this all by itself! Thanks
again!

Wonderful news, Jamie!

How did you solve your most recent problems?






__________ Information from ESET NOD32 Antivirus, version of virus
signature database 5260 (20100707) __________

The message was checked by ESET NOD32 Antivirus.

http://www.eset.com

__________ Information from ESET NOD32 Antivirus, version of virus signature database 5260 (20100707) __________

The message was checked by ESET NOD32 Antivirus.

http://www.eset.com

 

[Daave]

Glad to hear it, Jamie. Thanks for the update.

Probably not by any skill, but my default luck! I put the UBCD4Win
back in, booted with it to verify I could indeed get on the Internet.
While
connected I downloaded (to C the SP3 update for XP. Backed out of
that, rebooted back into WinXP, ran update. Then - lightbulb - I have
the
Gateway recovery disk, it should have drivers for video/audio - so
installed
those from there. Then saw that the device manager still had yellow
marks,
so went & just said "update driver" on all of those (some were
unidentified). Lo & behold, something happened that allowed me to get
on the
Internet, and then I just ran updates & looked for latest drivers for
things. And,
even though you had all this info in the latest past, I had not looked
at
it yet - my brain actually kicked in on some of this all by itself!
Thanks again!





__________ Information from ESET NOD32 Antivirus, version of virus
signature database 5260 (20100707) __________
The message was checked by ESET NOD32 Antivirus.

http://www.eset.com

 

[Tester]

Doing the HAPPY DANCE#!!!!!!

You can do it as long as these newsgroups are still online. When
Microscum is ready to get rid of so called MVPs you won't have a
platform to do your HAPPY DANCE#!!!!!!

HTH

 

[PA Bear [MS MVP]]

After a clean install, you will have the equivalent of a "new computer" so
take care of everything on the following page before otherwise connecting
the machine to the internet or a local network (i.e., other computers) and
before using a flash drive or SDCard that isn't brand-new or hasn't been
freshly formatted:

4 steps to help protect your new computer before you go online
http://www.microsoft.com/security/pypc.aspx

What anti-virus application or security suite is installed now and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on the
computer (e.g., a free-trial version that came preinstalled when you bought
it which could have been reinstalled, but invalid, when you reinstalled
Windows)?

 

[dadiOH]

Thanks, I did all of that - hard drive shows out as okay, able to
boot now (had to do a complete clean install).

But now I can not connect to Internet to update drivers, & XP. also
have no sound. Was able to get onto Internet when using UBCD4Win, so know
it's set up correctly. Thanks. (Be kind - I'm an old lady just trying to
fix
her daughter's computer!)

How is it supposed to connect? Dial up? DSL/cable? LAN? Check the modem
settings.

Check Network Connections in the Control Panel...got TCP/IP? Is it set to
conform with your ISP's settings? Ethernet card/chip show up OK in Device
Manager under Network adapters?

--

dadiOH
____________________________

dadiOH's dandies v3.06...
....a help file of info about MP3s, recording from
LP/cassette and tips & tricks on this and that.
Get it at http://mysite.verizon.net/xico