How to find crashing problem (driver)

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Ok, I upgraded my pc's motherboard to a new board and I can boot up to
Windows desktop and it starts loading the things on the taskbar and then I
get a blue screen crash.

I know...I know...you need to do a clean install...but humor me here. How
can I figure out what is trying to load and is causing it to crash?

I can go into msconfig and do selective startup and diagnostic startup and
it will boot into the desktop fine..no crashing.
 
John Williams said:
Ok, I upgraded my pc's motherboard to a new board and I can boot up to
Windows desktop and it starts loading the things on the taskbar and then I
get a blue screen crash.

I know...I know...you need to do a clean install...but humor me here. How
can I figure out what is trying to load and is causing it to crash?

I can go into msconfig and do selective startup and diagnostic startup and
it will boot into the desktop fine..no crashing.

Check the error code when your "bluescreen" comes up, in the format
0x0000001E, check on knowledge base for your error number. It also guides you
on the general idea of hardware or software cause.

Good luck, you can spend a long time looking !!
Petecee
 
Thanks...but that usually isn't very much help. Normally MS just gives you
general info on most of those codes. I need to track down the actual cause.

Thanks again
 
"=?Utf-8?B?Sm9obiBXaWxsaWFtcw==?=" <John
(e-mail address removed)> wrote in (e-mail address removed):
you need to do a clean install

A *repair* install usually sorts it out without losing settings,
programs and user data. Humour me :-)
 
John said:
Thanks...but that usually isn't very much help. Normally MS just gives you
general info on most of those codes. I need to track down the actual cause.

Thanks again

Post the contents of the blue screen here, we might be able to help you
track it down but my guess is probably to due with hardware drivers for
the motherboard and devices embedded in it. Usually a motherboard
upgrade requires a repair install of XP.

Humor us :)

Steve
 
Re-enable the items in msconfig/startup one at a time until you find the
problem.

--
Regards,

Richard Urban

aka Crusty (-: Old B@stard :-)

If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!
 
If you did not perform a Repair install, your Device table has likely
got lots and lots of Phantom devices. You need to go to Device
Manager, Click View & tic/check "Show Hidden Devices". Expand
every category except Sound (or do it carefully) and remove all the
non-existent devices. Afterwards, get the latest Chipset driver for
your new motherboard and install. Your "BSOD" could be driver
related and not attributable to Startups & Watchdogs.
 

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