How to find and install this certificate

[Ted]

Every time I open Microsoft Mail I get the message below. If I answer Yes,
the mail service works fine, but just for the rest of that particular
session. The same thing happens on my wife's computer and on my Mom's.
This is a genuine nuisance! I did a search in this newsgroup and found
someone that was using Gmail and had the same problem, but they didn't
receive any real help, so I'm asking again.

I suspect that the message refers to the e-mail server which in my case is
sbcglobal, which in turn is a a service of Yahoo. Since Microsoft Mail
obviously knows what the offending certificate is I assume that it has been
logged onto my computer somewhere. Ques. 1, can anyone tell me how to find
it (I am running Vista Business), and Ques. 2, can you tell me how to force
Microsoft Mail to "accept" it as a valid certificate?

Offending Message:
The server you are connected to is using a secure certificate that could
not
be verified. The certificate CN name does not match the passed value.
Do you want to continue using this server? Yes No

Ted

 

[Patrick Keenan]

Every time I open Microsoft Mail I get the message below. If I answer
Yes,
the mail service works fine, but just for the rest of that particular
session. The same thing happens on my wife's computer and on my Mom's.
This is a genuine nuisance! I did a search in this newsgroup and found
someone that was using Gmail and had the same problem, but they didn't
receive any real help, so I'm asking again.

I suspect that the message refers to the e-mail server which in my case is
sbcglobal, which in turn is a a service of Yahoo. Since Microsoft Mail
obviously knows what the offending certificate is I assume that it has
been
logged onto my computer somewhere. Ques. 1, can anyone tell me how to
find
it (I am running Vista Business), and Ques. 2, can you tell me how to
force
Microsoft Mail to "accept" it as a valid certificate?

Offending Message:
The server you are connected to is using a secure certificate that could
not
be verified. The certificate CN name does not match the passed value.
Do you want to continue using this server? Yes No

Ted

The certificate is not stored on your system. It's a problem with the
mail provider, and you need to contact them to fix it.

Certificates do expire, and that is likely what has happened.

You haven't done anything to trigger this, your system is not misbehaving,
the problem is not your doing. It will be fixed as soon as the mail
provider notices and the certificate is updated.

HTH
-pk

 

[Ted]

Thanks you very much - much appreciated. I will see if I can contact them
somehow.

Ted

Every time I open Microsoft Mail I get the message below. If I answer
Yes,
the mail service works fine, but just for the rest of that particular
session. The same thing happens on my wife's computer and on my Mom's.
This is a genuine nuisance! I did a search in this newsgroup and found
someone that was using Gmail and had the same problem, but they didn't
receive any real help, so I'm asking again.

I suspect that the message refers to the e-mail server which in my case is
sbcglobal, which in turn is a a service of Yahoo. Since Microsoft Mail
obviously knows what the offending certificate is I assume that it has
been
logged onto my computer somewhere. Ques. 1, can anyone tell me how to
find
it (I am running Vista Business), and Ques. 2, can you tell me how to
force
Microsoft Mail to "accept" it as a valid certificate?

Offending Message:
The server you are connected to is using a secure certificate that could
not
be verified. The certificate CN name does not match the passed value.
Do you want to continue using this server? Yes No

Ted

The certificate is not stored on your system. It's a problem with the
mail provider, and you need to contact them to fix it.

Certificates do expire, and that is likely what has happened.

You haven't done anything to trigger this, your system is not misbehaving,
the problem is not your doing. It will be fixed as soon as the mail
provider notices and the certificate is updated.

HTH
-pk

 

[Ted]

Thanks - I'll check that out.


That error message probably happens because you are using an older
(deprecated) server name. Make sure all your settings agree with this:
http://helpme.att.net/article.php?item=10707

 

[Gary VanderMolen]

Which server names are you using?

 

[Ted]

I finally discovered me error. I am using the AT&T/Yahoo service and had not
noticed that the account settings had changed for Vista's Windows Mail over what
they had been for XP/OE6. When I applied the newer settings the certificate
error messages went away. Thanks for your help.

Ted


Which server names are you using?

 

[Gary VanderMolen]

Yes, I was trying to lead you there.
Good to hear the problem is fixed.