How to back out of installing upgrade?

[Loretta]

Windows XP was installed and was working really well. Then
I installed Microsoft Office which was a older
version,'97. My email program went back to to OUTLOOK 97
also. I really messed up big time and deleted it. So I had
no email program. I placed the WIN XP disc back in
thinking it would replace the new Outlook program for me.
Now I am stuck with the install saying it cannot be
completed. The computer shuts down and then starts back up
to complete install all over again. I cannot get into my
windows desktop at all. How do I back out of install.
Escape will do nothing. Please help with any suggestions.
Signed, BlondeHead

 

[Ken D]

Try the System restore back to before you installed Office
97.

Ken D.

 

[Donald McDaniel]

Windows XP was installed and was working really well. Then
I installed Microsoft Office which was a older
version,'97. My email program went back to to OUTLOOK 97
also. I really messed up big time and deleted it. So I had
no email program. I placed the WIN XP disc back in
thinking it would replace the new Outlook program for me.
Now I am stuck with the install saying it cannot be
completed. The computer shuts down and then starts back up
to complete install all over again. I cannot get into my
windows desktop at all. How do I back out of install.
Escape will do nothing. Please help with any suggestions.
Signed, BlondeHead

Just so you won't repeat your mistake: Reinstalling Windows XP (or any
version of Windows) will NOT upgrade or restore your version of Outlook,
since Outlook is not a part of the Windows distribution. To upgrade
Outlook, you must either upgrade your version of Office, or upgrade the
standalone version of Outlook.