I value Bruce's contributions here and don't want to see him looking silly because he did not have the full facts, so here they are:-
Thank you for the kind words, but you needn't be concerned about my
feeling "silly." After all, I'm not the one who categorically condemned
an entire program just because there's a problem in a small and
_statistically_ insignificant number of cases. (And I'm not trying to
denigrate or brush off the frustration obviously and rightly felt by
those so unfortunate to experience one of those rare failures.) That's
like saying that *all* Fords should be scrapped because, out of the
hundreds of millions sold, 5 have broken down. As with any technology,
problems do occasionally happen with WPA; this doesn't necessarily mean
that the entire program is "flawed." Heck, by that reasoning, I guess
we'd better stop using fire, because, every once in a while, someone
does get burned.
I can find no disks for computers bought within the last year. Are they not supplied anymore?
Sadly, many low-end, bargain-basement manufacturers are going this
CD-less route to cut their own costs, but the better companies still
provide installation media. Microsoft requires its licensed OEM
computer manufacturers to provide a means of returning the computer to
its original, ex-factory state. The particular method of recovery,
however, is left entirely to the discretion of each individual computer
manufacturer.
Legally, the OEM has met it's contractual obligation to Microsoft
by providing a means of returning the PC to its ex-factory state,
whether it's a Recovery CD or a Recovery Partition. They are not
legally obliged to provide a true installation CD as part of the sale.
Reputable, customer-service aware OEMs, like Dell and Gateway, do
provide a full OEM installation CD, that does permit custom
installations and repairs. Many uncaring OEMs, such as Compaq, HP, and
Sony, however, in an effort to save pennies and reduce their support
costs by having to hire support people that can only say "Boot from the
Recovery CD to return your PC to its original condition," provide only a
CD bearing a disk image of the hard drive as it left the factory. These
Recovery/Restore CDs cannot perform normal installations, nor can they
be used to do any sort of customizations.
Essentially, it boils down to "You get what you pay for."
--
Bruce Chambers
Help us help you:
You can have peace. Or you can have freedom. Don't ever count on having
both at once. - RAH