How do I uninstall and reinstall with a new data file?

B

Brian Tillman

hflynn3 said:
How do I uninstall Outlook2003 and reinstall it so that I will have a
new pst file.

No need to uninstall. Click File>New>Outlook Data File. Choose the PST
style (new style is recommended) and click Next. Browse to the folder where
you want it stored (or accept the default), give it a name (or accept the
default) and click OK.

Now, click Tools>E-mail Accounts>Next. In the drop-down at the lower left
("Delivery new e-mail to the following location"), select the PST you just
created. Click Finish. Stop and restart Outlook. You'll now have a
completely empty PST. You can close your old one by right-clicking on its
root and choosing Close.
 
G

Guest

Thank you so much. The duplicate was because I didn't check to box to be
notified when someone replied.

Once I have a new file, how do I delete the old ones?
Then how do I import a backup file from my external drive.

You have been a real help. Thanks
Howard Flynn
 
B

Brian Tillman

hflynn3 said:
Once I have a new file, how do I delete the old ones?

Like I said, when you're done with a PST, right-click its root and cloose
Close. That will remove it from Outlook's display. If you want to delete
it from the disk, close Outlook and then you'll be able to delete it from
Windows' file system
Then how do I import a backup file from my external drive.

Don't import. Open it and copy the data.
 
G

Guest

Thank you for your response. I haven't been too clear with my issue in part
because I have had a wife in the hospital for a knee replacemem

What has happened is that I now have four identical file folders that I
cannot close. I should have copied but didn't. I have the new file like you
said but I can't close or delete the old ones. So I had thought that starting
over would clean things up, but I can't do this. Everytime I try, Outlook
says that it can't fiind the file. When I installed it the first time, it
created a new file, but I can't seem to repeat this event. I have begun to
get nervous, thinking that maybe some is controling my Outlook.

Howard Flynn
 
B

Brian Tillman

hflynn3 said:
What has happened is that I now have four identical file folders that
I cannot close. I should have copied but didn't. I have the new file
like you said but I can't close or delete the old ones. So I had
thought that starting over would clean things up, but I can't do
this. Everytime I try, Outlook says that it can't fiind the file.
When I installed it the first time, it created a new file, but I
can't seem to repeat this event. I have begun to get nervous,
thinking that maybe some is controling my Outlook.

Your symptoms indicate a corrupt mail profile. Use the Mail applet in
Control Panel to create a new one. It can be set to use your existing
PST(s).
 
G

Guest

Thanks. I will try that. However, I am not sure what you just said. What is
an applet? How do you change it? Thank you.

Howard Flynn
 
G

Guest

What I did was to create a new profile that had a pst file called "Personal
Folders." Then I opened my old pst file and copied the folders, etc. to
"Personal Folders." Finally I closed the old file. Everything seems to be
working normally.

I guess you do not delete the old pst; you just close it.

Thanks for your help.

Howard Flynn
 
B

Brian Tillman

hflynn3 said:
What I did was to create a new profile that had a pst file called
"Personal Folders." Then I opened my old pst file and copied the
folders, etc. to "Personal Folders." Finally I closed the old file.
Everything seems to be working normally.

That's one way. You could also have used the Data Files button to point at
your existing PST rather than using a new one.
I guess you do not delete the old pst; you just close it.

After closing it, the next time you close Outlook you should be able to
delete the old PST.
 
G

Guest

All is well. Thanks.

hf

Brian Tillman said:
That's one way. You could also have used the Data Files button to point at
your existing PST rather than using a new one.


After closing it, the next time you close Outlook you should be able to
delete the old PST.
 
G

Guest

Brian...I am having pretty much the same problems as Howard and as I am aware
I tried most of what you said. I created a new pst and made that the default.
I copied my files from one personal folders to my current one that I just
made. I was able to close one personal folders, but can't seem to close the
last one. It keeps giving me a "The Operation Failed. An Object could not be
found." I am not sure what I am doing wrong or what to do. I am sure you have
an anwer to that.

Thank you for your help.

Jeff
 
B

Brian Tillman

Jeff said:
Brian...I am having pretty much the same problems as Howard and as I
am aware I tried most of what you said. I created a new pst and made
that the default. I copied my files from one personal folders to my
current one that I just made. I was able to close one personal
folders, but can't seem to close the last one. It keeps giving me a
"The Operation Failed. An Object could not be found." I am not sure
what I am doing wrong or what to do. I am sure you have an anwer to
that.

Could be a corrupt mail profile. Creating a new one will surely clean
things up.
http://www.howto-outlook.com/Faq/newprofile.htm
 
G

Guest

Hello Brian,

Thank you very much for your time and quick response. It worked perfectly. I
now have a fresh copy and no more corruption.

Thank you again and have a great day.

Jeff
 
G

Guest

I followed Brian instructions:
I now have 3 "Personal Folders", two being duplicates of the old data file.
Every time em downloads they show up in both Pers Folders.
The 3rd file, I guess the one I just created, has no IN, no OUT and no SENT
folders.

And the "close Pers Folders" is ghosted on both of the duplicates.

I have tried uninstalling and deleting those PST and then reinstalling but
just get error messages that a PST file can't be opened.

Help!!!

Thx, BNur
 
S

Sue Mosher [MVP-Outlook]

PMJI, but if you have ghosted PST files in your profile, the only way to get rid of them will be to start over with a new profile.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 

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