How do I switch from Outlook Express to Outlook? Thanks.

B

Big Time Bruce

I have Outlook Express as part of Windows.
Through my employer, I obtained Office XP Professional.
Everything functions, except Outlook.
I cannot open Outlook, but I still can use Outlook Express.
Help!
 
D

Diane Poremsky {MVP}

what happens when you try? did you create a profile? If not, go to Control
panel, mail and set one up.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

Access this newsgroup directly by visiting
http://www.microsoft.com/office/community/en-us/default.mspx
 
B

Big Time Bruce

Thanks very much for responding.
Nothing happens when I attempt to open Outlook (other than the little
hourglass symbol, which quickly vanishes).
I forgot to specify- Windows XP Professional (not my claim !)
Office XP Professional (ditto) 2002
Post SP3 Update 2006
Does your question refer to "Add a new email account" or "View or change
existing email accounts"?
Both of which I was scared of fooling with.
I did try switching Internet Properties from Outlook Express to Microsoft
Outlook in Programs, Internet Properties.
Many thanks.

Diane Poremsky {MVP} said:
what happens when you try? did you create a profile? If not, go to Control
panel, mail and set one up.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

Access this newsgroup directly by visiting
http://www.microsoft.com/office/community/en-us/default.mspx


Big Time Bruce said:
I have Outlook Express as part of Windows.
Through my employer, I obtained Office XP Professional.
Everything functions, except Outlook.
I cannot open Outlook, but I still can use Outlook Express.
Help!
 
D

Diane Poremsky {MVP}

In Control panel, mail - show profiles. Click Add and set up your acct. See
if it works.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




Access this newsgroup directly by visiting
http://www.microsoft.com/office/community/en-us/default.mspx


Big Time Bruce said:
Thanks very much for responding.
Nothing happens when I attempt to open Outlook (other than the little
hourglass symbol, which quickly vanishes).
I forgot to specify- Windows XP Professional (not my claim !)
Office XP Professional (ditto) 2002
Post SP3 Update 2006
Does your question refer to "Add a new email account" or "View or change
existing email accounts"?
Both of which I was scared of fooling with.
I did try switching Internet Properties from Outlook Express to Microsoft
Outlook in Programs, Internet Properties.
Many thanks.

Diane Poremsky {MVP} said:
what happens when you try? did you create a profile? If not, go to
Control
panel, mail and set one up.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

Access this newsgroup directly by visiting
http://www.microsoft.com/office/community/en-us/default.mspx


message
I have Outlook Express as part of Windows.
Through my employer, I obtained Office XP Professional.
Everything functions, except Outlook.
I cannot open Outlook, but I still can use Outlook Express.
Help!
 
B

Big Time Bruce

Okay.
If I try that, do I use all the same information currently on my Outlook
Express account?
Thanks very much.

Diane Poremsky {MVP} said:
In Control panel, mail - show profiles. Click Add and set up your acct. See
if it works.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




Access this newsgroup directly by visiting
http://www.microsoft.com/office/community/en-us/default.mspx


Big Time Bruce said:
Thanks very much for responding.
Nothing happens when I attempt to open Outlook (other than the little
hourglass symbol, which quickly vanishes).
I forgot to specify- Windows XP Professional (not my claim !)
Office XP Professional (ditto) 2002
Post SP3 Update 2006
Does your question refer to "Add a new email account" or "View or change
existing email accounts"?
Both of which I was scared of fooling with.
I did try switching Internet Properties from Outlook Express to Microsoft
Outlook in Programs, Internet Properties.
Many thanks.

Diane Poremsky {MVP} said:
what happens when you try? did you create a profile? If not, go to
Control
panel, mail and set one up.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

Access this newsgroup directly by visiting
http://www.microsoft.com/office/community/en-us/default.mspx


message
I have Outlook Express as part of Windows.
Through my employer, I obtained Office XP Professional.
Everything functions, except Outlook.
I cannot open Outlook, but I still can use Outlook Express.
Help!
 
B

Big Time Bruce

Again, if I do that, since the info is identical to an existing email account
(in Outlook Express), won't it be rejected?
Thanks.

Big Time Bruce said:
Okay.
If I try that, do I use all the same information currently on my Outlook
Express account?
Thanks very much.

Diane Poremsky {MVP} said:
In Control panel, mail - show profiles. Click Add and set up your acct. See
if it works.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




Access this newsgroup directly by visiting
http://www.microsoft.com/office/community/en-us/default.mspx


Big Time Bruce said:
Thanks very much for responding.
Nothing happens when I attempt to open Outlook (other than the little
hourglass symbol, which quickly vanishes).
I forgot to specify- Windows XP Professional (not my claim !)
Office XP Professional (ditto) 2002
Post SP3 Update 2006
Does your question refer to "Add a new email account" or "View or change
existing email accounts"?
Both of which I was scared of fooling with.
I did try switching Internet Properties from Outlook Express to Microsoft
Outlook in Programs, Internet Properties.
Many thanks.

:

what happens when you try? did you create a profile? If not, go to
Control
panel, mail and set one up.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

Access this newsgroup directly by visiting
http://www.microsoft.com/office/community/en-us/default.mspx


message
I have Outlook Express as part of Windows.
Through my employer, I obtained Office XP Professional.
Everything functions, except Outlook.
I cannot open Outlook, but I still can use Outlook Express.
Help!
 
B

Big Time Bruce

Also, the error prompt I receive when I attempt to go to Outlook is:

"Unable to open your default email folders."

And of course, thanks again !

Big Time Bruce said:
Again, if I do that, since the info is identical to an existing email account
(in Outlook Express), won't it be rejected?
Thanks.

Big Time Bruce said:
Okay.
If I try that, do I use all the same information currently on my Outlook
Express account?
Thanks very much.

Diane Poremsky {MVP} said:
In Control panel, mail - show profiles. Click Add and set up your acct. See
if it works.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




Access this newsgroup directly by visiting
http://www.microsoft.com/office/community/en-us/default.mspx


Thanks very much for responding.
Nothing happens when I attempt to open Outlook (other than the little
hourglass symbol, which quickly vanishes).
I forgot to specify- Windows XP Professional (not my claim !)
Office XP Professional (ditto) 2002
Post SP3 Update 2006
Does your question refer to "Add a new email account" or "View or change
existing email accounts"?
Both of which I was scared of fooling with.
I did try switching Internet Properties from Outlook Express to Microsoft
Outlook in Programs, Internet Properties.
Many thanks.

:

what happens when you try? did you create a profile? If not, go to
Control
panel, mail and set one up.

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/



Exchange Messaging Outlook newsletter:
(e-mail address removed)




** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

Access this newsgroup directly by visiting
http://www.microsoft.com/office/community/en-us/default.mspx


message
I have Outlook Express as part of Windows.
Through my employer, I obtained Office XP Professional.
Everything functions, except Outlook.
I cannot open Outlook, but I still can use Outlook Express.
Help!
 
B

Big Time Bruce

I still cannot manage to change from Outlook Express to Outlook.
The only instructions I can find involve Import to Outlook, but I can't do
that because I remain unable to open Outlook at all -
(error prompt: "Cannot start Microsoft Outlook. Unable to display the
related folder or item. Could not open the item. Try again.")
Everything else in Office works perfectly (Word, PowerPoint, etc.)

I have:
Windows XP Professional (+ service packs 2 & 3)
Office XP Professional Version 2002 (+ Post-SP3 Update)

Help !
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top