How do I stop Outlook downloading same message over and over agai

G

Guest

I leave message on the server for a couple of days as I need to have access
from two offices. Outlook keeps downloading the same messages over and over
again - how do I stop this?
 
R

Roady [MVP]

Without any detailed information like version of Outlook and types of
configured account(s) it is hard to tell. Usually the cause is that the
connection to the server is not properly closed so Outlook doesn't mark it
as a succesful send/receive and collects the messages again at next
send/receive interfall. The not properly closing of the connection to the
server is most likely caused by an improperly configured firewall or
mailscanners (anti-virus/spam) that integrates with Outlook. See the
documentation of your virusscanner, spamfilter and/or firewall on how you
can disable them and see if Outlook behaves correctly now.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data
 
G

Guest

Yup, that helps! Thanks Roady!
Outlook 2003, and the problem arose shortly after I upgraded/renewed Norton
2005
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top