How do I save an account for a business contact?

[Guest]

I have successfully set up 4 accounts in business contact manager. Now when
I try to set up another account, I am given this error message:

The File As field for this contact is empty. You may not have entered a
name or company. Do you want to save this contact with an empty File As
field?

The problem is that a name does exist in the "Account name" field. I don't
see a field called "File As". After saying YES to the error message above,
the record is saved with no name in the "Account name" field even though a
name existed in that field before I save it.

 

[Micah Chaney]

That sounds like an Outlook issue. Am I right, ask in an Outlook Forum.
But from my experience, I think the File As, comes from the First name and
Last Name field doesn't it? I'm not sure, you may find a much better answer
in that Forum. I have no idea why you're Account Name field will go blank,
unless it's not being stored in a field (Properties) or there's some code
that deletes it. Good Luck.

 

[Joseph Meehan]

I have successfully set up 4 accounts in business contact manager.
Now when I try to set up another account, I am given this error
message:

The File As field for this contact is empty. You may not have
entered a name or company. Do you want to save this contact with an
empty File As field?

The problem is that a name does exist in the "Account name" field. I
don't see a field called "File As". After saying YES to the error
message above, the record is saved with no name in the "Account name"
field even though a name existed in that field before I save it.

It sounds like you are talking about Outlook Contacts. My guess is the
"Account name" is something you added. The "File As" comes from the Full
Name or Company name. Maybe you can copy the "Account name" into one of
those fields or use some unique ID in one of those fields.

This is a newsgroup dedicated to questions about Access, the database
program in Office Professional. It appears your question may not be related
to these subjects. The Microsoft help system is not all that clear and may
have misdirected you here.

It is best to ask your questions in a newsgroup dedicated to the
subject of your question. You should find people better able to address
your problem there.

Note: It is always best to indicate the name and version of any
program(s) you may be using when asking a question and also indicate the
operating system (like Windows XP or 98) when you ask a question.