How do I remove someone from receiving meeting requests?

[Guest]

I've got a user who just got promoted and got a new admin assistant. I
already removed her old assistant as a delegate in her folders, but she's
still getting meeting requests for her old boss.

Meanwhile, I have a similar problem with a different user - one of the
people getting her meeting requests has left the organization and no longer
has an account. However, when her old boss gets meting requests, she always
gets a bounce message for the account that is no longer there.

In both cases, the users who should no longer be getting requests have been
removed from any permissions lists that I could find, yet they still get the
notifications - what am I missing?

We're currently running Outlook 2000 and Exchange Server 2000 Standard.

 

[Sue Mosher [MVP-Outlook]]

You need to remove the user as a delegate, not just from the permissions on the folders. The user can do this on their Delegates tab in Tools | Options.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Guest]

You need to remove the user as a delegate, not just from the permissions on the folders. The user can do this on their Delegates tab in Tools | Options.

I've already done this, though, hence the problem.

 

[Sue Mosher [MVP-Outlook]]

Sounds like you may have done things out of order and thus left behind the delegate rule. You can remove it with the free MAPI Editor (formerly MFCMAPI) from http://www.microsoft.com/downloads/details.aspx?familyid=55FDFFD7-1878-4637-9808-1E21ABB3AE37. Instructions are in the .doc file that comes with the download.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Guest]

OK, I've downloaded the tool, and tried to decipher the documentation that
came with it (It;s clearly written by and for people who write MAPI code for
a living - those of us who just admin the servers can't help but stare at it
and wonder just what in the heck a lot of the terminology is)

I can't find anything in the rules tables on either of the problem mailboxes
with regards to any delegates... Any ideas as to where to go from here?

 

[Sue Mosher [MVP-Outlook]]

Well, you get what you pay for. I personally prefer using Outlook Spy for such chores -- it has a more intuitive and direct UI -- but it's not free.

Double-checking one potential gotcha: You did look in the Inbox for rules, right? Not the Calendar folder? Did you see any rules at all?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Susan]

have you tried running Outlook against that mailbox with the /cleanrules
switch? before you do that, note any rules that may need to be recreated...

 

[Guest]

Well, part of the problem is that I'm not entirely sure - that tool is, to
put it mildly, rather cryptic.

 

[Sue Mosher [MVP-Outlook]]

The instructions are quite specific on how to get to the rules in the Inbox: Right-click it.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers