How do I receive mail without re-launching Outlook 2002?

[Guest]

In order to receive any mail in Outlook 2002, I have to launch the program,
exit it and then re-launch it. Is there an easy way to correct this?

 

[Roady [MVP]]

Probably, but without any configuration details it is hard to tell what is
going on. Have you verified that Outlook is not set offline?
File-> Work Offline need to be unchecked.

 

[Guest]

It could also possibly be the Windows XP Firewall issue, try changing the
firewall settings and make an exception for the program outlook.exe

 

[Roady [MVP]]

Haha, we can spent hours guessing what is wrong here.

 

[VanguardLH]

in message

In order to receive any mail in Outlook 2002, I have to launch the
program,
exit it and then re-launch it. Is there an easy way to correct
this?

And why to you need to follow a load of Outlook with an unload and
restart of Outlook? The first load should perform the mail poll
(provided you left the option configured to schedule mail polls every
N minutes). When you load Outlook, it doesn't do a retrieve in THAT
instance of Outlook?

When you exit Outlook, did you check in Task Manager's Processes tab
that outlook.exe disappeared in a minute, or less? Maybe it was still
loaded when you tried to exit (but the remnant that gets left behind
is not useful). Plug-ins can cause Outlook to fail to fully unload
when exited.