How do I purge deleted emails

[Guest]

When I try to purge deleted emails in outlook 2003, I get the message "you
must be connected to your server". How do I set up the connection to stay
connected for long enough to purge the emails? Currently when I press send
and receive, outlook is connected just long enough for these tasks and then
hangs up so I cannot purge the emails. Thanks

Mark1UK

 

[Roady [MVP]]

Using dial-up? Disable the option to disconnect after send/receive or
manually setup the connection again.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


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When I try to purge deleted emails in outlook 2003, I get the message "you
must be connected to your server". How do I set up the connection to stay
connected for long enough to purge the emails? Currently when I press send
and receive, outlook is connected just long enough for these tasks and then
hangs up so I cannot purge the emails. Thanks

Mark1UK

 

[Guest]

Thank you

I have a broadband connection and it still does not purge emails and gives
the same error message, when I tick this. I assume it does not apply to
broadband. Any more ideas please. You mentioned re-installing the
connection. Is that the only option or are there any other settings that I
should look at. Thanks once again.

Mark

 

[Brian Tillman]

I have a broadband connection and it still does not purge emails and
gives the same error message, when I tick this. I assume it does not
apply to broadband.

Actually, it will. Broadband connections can be connected and disconnected
in a fashion similar to a dial-up connection. On the Connection tab of the
account, choose "Connect using my local area network (LAN)" and see if that
helps.

 

[Guest]

Thank you Brian

I have checked the connection settings and the computer is already set to
connect through the LAN. Any other suggestions?

Mark