How do I prevent signatures in a custom Outlook 2003 form?


G

Guest

I have a custom Outlook 2003 form in a public folder. For some users,
opening a new one inserts my signature (I created the form but with no
intention of inserting my sig into it!) For others, opening a new one
inserts theirs. Other users don't have the problem. I tried the registry
hack in KB article 840393, "Multiple signatures added on a custom multi-page
form in Outlook 2003," but it made no difference. We're on Outlook 2003
SP1. TIA for any ideas.
 
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S

Sue Mosher [MVP-Outlook]

You may have several different issues at work. The new registry setting would need to be applied for each individual creating items from the form. You should also check whether your signature is embedded in the form by running it to create a new item. You can then remove it if it is present and republish.
 
G

Guest

I have the same problem, and I am unsure as how to go about checking if the
signature is embedded in the form. What exactly do you mean by "running it to
create a new item and then remove it if it is present" Please elaborate as I
am a rank amateur as to forms. I appreciate your patience and asistance.

Craig
 
S

Sue Mosher [MVP-Outlook]

1) Turn off your autosignature, and turn off Word as the email editor

2) Create a new item with your custom form the way you normally would. (that's what "run the form" means)

3) Use File | Save As to make a backup copy of the form as an .oft file template.

4) Delete the signature in the message

5) Use File | Save As to save another .oft form template under a different name, or use Tools | Forms | Publish Form to publish the current message as the updated form.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
S

Sue Mosher [MVP-Outlook]

Did you follow steps 4-5 below?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
S

Sue Mosher [MVP-Outlook]

I've seen a couple of similar cases, in which it turned out that the signature was actually in the Attachments collection and somehow getting propagated into the message body. You should be able to remove it with either the Outlook Spy or MFCMAPI.exe tool or by writing code to iterate the Attachments collection and delete everything there.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
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K

KHerzberg

I've attempted your steps a couple times, but the signature isn't visable in
the form. Only when printing. Apparently I created it with my signature on.
I turned off my signature, opened the form in design, and then saved and
republished the form, but it's not removing it.
 
K

KHerzberg

Found the solution on one of Sue Mosher's other sites. Issue resolved. Thanks.
 
S

Sue Mosher [MVP-Outlook]

The signature isn't going to be visible in the form if the form doesn't contain the message body control. If you've removed it, you will have to add it back to the form before you can delete the signature from the message body.
--
Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54
 
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J

Jessica

Can you please post which site you found the answer on so we may all solve
this problem?
 

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