How do I move Outlook contacts from Office XP to Office 2002?

[Guest]

I have office XP at home and I'm looking to move my outlook contacts into my
work PC which has outlook 2002. I've tried several times to do this by
exporting the data into a .pst file however my work PC gives me an error
saying: "The file ***.pst is not compatible with this version of the Personal
Folders information service. Contact your administrator."

Any help in overcoming this problem would be greatly appreciated because I
really don't want to recreate close to 1000 contacts. Thanks

Dave

 

[Guest]

Create a new PST. Copy your Contacts folder to this PST.
Open the PST at work.
Highlight all Contacts in PST and copy to your work Contacts.

 

[Gordon]

I have office XP at home and I'm looking to move my outlook contacts into
my
work PC which has outlook 2002. I've tried several times to do this by
exporting the data into a .pst file however my work PC gives me an error
saying: "The file ***.pst is not compatible with this version of the
Personal
Folders information service. Contact your administrator."

Any help in overcoming this problem would be greatly appreciated because I
really don't want to recreate close to 1000 contacts. Thanks

Dave

And how are you physically transferring the pst file?
BTW, Office XP *IS* Office 2002........

 

[Gordon]

Create a new PST. Copy your Contacts folder to this PST.
Open the PST at work.
Highlight all Contacts in PST and copy to your work Contacts.

The OP said he'd done that. Read the post.

 

[Guest]

I have tried to both email the pst to my work email as well as transfer it
using a jump drive. Both tries resulted in the same error. Thanks

Dave

 

[Gordon]

I have tried to both email the pst to my work email as well as transfer it
using a jump drive. Both tries resulted in the same error. Thanks

Dave

OK try this.
Create a new pst file. (In Outlook go to File-New-Outlook Data File)
Copy the contacts folder into the new pst file. Close the pst file.
(Right-click on the new "Personal Folders" in the folders view and
choose "close")
Close Outlook. Copy the NEW pst file onto your jump drive.
At work, copy the new pst file to your HDD. Do NOT overwrite the existing
pst file, so put it somewhere like "My Documents".
Right-click on the new pst file, choose properties, and remove
the "Read-Only" attribute if that is set.
Open Outlook. Go to File-Open-Outlook Data File and navigate to where you
put the new pst file. Open the new pst file.
Copy the contacts into the existing pst file.
Close the new pst file using the process above.

HTH

 

[Russ Valentine [MVP-Outlook]]

I doubt the information you have posted is correct. Check your versions and
repost with more accurate information. That error message will only arise
when you create a PST file in Outlook 2003 and try to open it in an earlier
version. You posted that you are using the same version (Office XP uses
Outlook 2002), but you obviously are not using the same version.

 

[Guest]

Thanks for your response Russ. Correction - I'm using office xp at home
which uses outlook 2003. At work I have outlook 2002. I tried transfering
the contacts from my home to my work PC at my new job. I've done this at the
prior companies I've worked for and there was never a problem, but here I
keep hitting the same wall - "The file ***.pst is not compatible with this
version of the Personal Folders information service. Contact your
administrator."

Some info that may be helpful in diagnosing:

1. When I save the PST file at home the outlook icon apprears next to the
file name. However after transfering it to my work PC the file there is no
icon next to the name, i.e. it can not be readily read by any program on my
work computer.

2. There default email program at work is lotus notes

Thanks for all your help.

Dave

I doubt the information you have posted is correct. Check your versions and
repost with more accurate information. That error message will only arise
when you create a PST file in Outlook 2003 and try to open it in an earlier
version. You posted that you are using the same version (Office XP uses
Outlook 2002), but you obviously are not using the same version.
--
Russ Valentine
[MVP-Outlook]

I have tried to both email the pst to my work email as well as transfer it
using a jump drive. Both tries resulted in the same error. Thanks

Dave

 

[Gordon]

Thanks for your response Russ. Correction - I'm using office xp at home
which uses outlook 2003.

No, Office XP contains Outlook 2002. You must have upgraded the Outlook
component to Outlook 2003

At work I have outlook 2002. I tried
transfering the contacts from my home to my work PC at my new job. I've
done this at the prior companies I've worked for and there was never a
problem, but here I keep hitting the same wall - "The file ***.pst is not
compatible with this
version of the Personal Folders information service. Contact your
administrator."

Follow my instructions about creating a new pst file, BUT when you create
it, you MUST ensure that you create an "Outlook 97-2002" format pst file,
NOT the default 2003 version, which, as you have found out, is not
compatible with utlook 2002

HTH

 

[Guest]

Gordon - I tried what you suggested and still no luck. I did have a
misrepresentation in my original post. I have oulook 2003 (not outlook XP)
at home and I want to copy my contacts to my work computer which is running
outlook 2002.

Could my problem be resulting my attempt to move contacts from a later
version to an earlier version of outlook?

Thanks again for all your help.

 

[Gordon]

Gordon - I tried what you suggested and still no luck. I did have a
misrepresentation in my original post. I have oulook 2003 (not outlook
XP) at home and I want to copy my contacts to my work computer which is
running outlook 2002.

Could my problem be resulting my attempt to move contacts from a later
version to an earlier version of outlook?

Shouldn't do, no. As I say, the only issue is that the Unicode pst file
format of Outlook 2003 is not compatible with Outlook 2002. If you create a
new pst file in the Outlook 97-2002 format and copy your contacts folder to
that, then that should be able to be opened by Outlook 2002. The only other
possibilities are that the new pst file is corrupt (you need to ensure that
Outlook is REALLY closed when copying it - check in Task manager) or that
you are trying to open a file with Read-Only attribute set.

 

[Brian Tillman]

Gordon - I tried what you suggested and still no luck. I did have a
misrepresentation in my original post. I have oulook 2003 (not
outlook XP) at home and I want to copy my contacts to my work
computer which is running outlook 2002.

http://www.howto-outlook.com/howto/downgradefromoutlook2003.htm

 

[Russ Valentine [MVP-Outlook]]

Thought so. Gordon has you covered, then, in his follow up now that we have
the correct information. Just to emphasize: Office XP does not use Outlook
2003. Maybe you did, but Office XP doesn't.
--
Russ Valentine
[MVP-Outlook]

Thanks for your response Russ. Correction - I'm using office xp at home
which uses outlook 2003. At work I have outlook 2002. I tried
transfering
the contacts from my home to my work PC at my new job. I've done this at
the
prior companies I've worked for and there was never a problem, but here I
keep hitting the same wall - "The file ***.pst is not compatible with this
version of the Personal Folders information service. Contact your
administrator."

Some info that may be helpful in diagnosing:

1. When I save the PST file at home the outlook icon apprears next to the
file name. However after transfering it to my work PC the file there is
no
icon next to the name, i.e. it can not be readily read by any program on
my
work computer.

2. There default email program at work is lotus notes

Thanks for all your help.

Dave

I doubt the information you have posted is correct. Check your versions
and
repost with more accurate information. That error message will only arise
when you create a PST file in Outlook 2003 and try to open it in an
earlier
version. You posted that you are using the same version (Office XP uses
Outlook 2002), but you obviously are not using the same version.
--
Russ Valentine
[MVP-Outlook]

I have tried to both email the pst to my work email as well as transfer
it
using a jump drive. Both tries resulted in the same error. Thanks

Dave

:

Dave wrote:

I have office XP at home and I'm looking to move my outlook contacts
into
my
work PC which has outlook 2002. I've tried several times to do this
by
exporting the data into a .pst file however my work PC gives me an
error
saying: "The file ***.pst is not compatible with this version of the
Personal
Folders information service. Contact your administrator."

Any help in overcoming this problem would be greatly appreciated
because I
really don't want to recreate close to 1000 contacts. Thanks

Dave

And how are you physically transferring the pst file?
BTW, Office XP *IS* Office 2002........

--
Registered Linux User no 240308
Kubuntu 6.06, Open Office 2
gordonDOTburgessparkerATgbpcomputingDOTcoDOTuk
to email me remove the obvious!

 

[Guest]

Thanks to all who responded.

I was unable to transfer my contacts using a PST file, instead I used the
CSV (comma separated value) file format. I'm not sure what info I lost in
the transfer though - but I guess its better than retyping 1,000 contacts.

Dave

 

[Guest]

Thanks to all who responded.

I was unable to transfer my contacts using a PST file, instead I used the
CSV (comma separated value) file format. I'm not sure what info I lost in
the transfer though - but I guess its better than retyping 1,000 contacts.

Dave