How do I make sure windows does not go into hibernate (or fix thehibernate bug)?

S

spodosaurus

Every time I try to log on after windows xp home sp2 has been left for
several hours it freezes at "loading your personal settings". In power
management features, I've got it set to never go on standby and never
hibernate, but that's with me logged in as an administrator. I don't
think these rules apply when I'm logged out and it's waiting on the
classic logon screen. So:
1. How can I fix this logon after hibernation freeze?
2. How do I prevent the system from going into hibernation when noone is
logged in?

The BIOS is set to S1 for the ACPI suspend type, and I've tried S3, too.

TIA,

Ari

--
spammage trappage: replace fishies_ with yahoo

I'm going to die rather sooner than I'd like. I tried to protect my
neighbours from crime, and became the victim of it. Complications in
hospital following this resulted in a serious illness. I now need a bone
marrow transplant. Many people around the world are waiting for a marrow
transplant, too. Please volunteer to be a marrow donor:
http://www.abmdr.org.au/
http://www.marrow.org/
 
S

spodosaurus

spodosaurus said:
Every time I try to log on after windows xp home sp2 has been left for
several hours it freezes at "loading your personal settings". In power
management features, I've got it set to never go on standby and never
hibernate, but that's with me logged in as an administrator. I don't
think these rules apply when I'm logged out and it's waiting on the
classic logon screen. So:
1. How can I fix this logon after hibernation freeze?
2. How do I prevent the system from going into hibernation when noone is
logged in?

The BIOS is set to S1 for the ACPI suspend type, and I've tried S3, too.

TIA,

Ari


I'm using the term hibernate because it comes back from what I assume to
be standby (say, trying it again within an hour or so). With the ambient
noise I can't hear whether things are powered down or not...that said, I
also can't hear whether the HDD powers back up, which may be part of the
problem!

--
spammage trappage: replace fishies_ with yahoo

I'm going to die rather sooner than I'd like. I tried to protect my
neighbours from crime, and became the victim of it. Complications in
hospital following this resulted in a serious illness. I now need a bone
marrow transplant. Many people around the world are waiting for a marrow
transplant, too. Please volunteer to be a marrow donor:
http://www.abmdr.org.au/
http://www.marrow.org/
 
D

David Maynard

spodosaurus said:
I'm using the term hibernate because it comes back from what I assume to
be standby (say, trying it again within an hour or so). With the ambient
noise I can't hear whether things are powered down or not...that said, I
also can't hear whether the HDD powers back up, which may be part of the
problem!

Standby and hibernate are different things. Standby 'sleeps' things but
requires power. Hibernate saves the current memory state to a disk image
and shuts the whole thing down, cold.

You'd know if it was going into hibernate because it takes a while to
reload memory from the hard drive, just not as long as a normal boot, and
it can't do it if you haven't enabled hibernate, which makes the hibernate
file where memory would be stored.

Resume from standby problems are usually caused by some hardware device, or
it's driver, not implementing standby properly.
 
S

spodosaurus

David said:
Standby and hibernate are different things. Standby 'sleeps' things but
requires power. Hibernate saves the current memory state to a disk image
and shuts the whole thing down, cold.

You'd know if it was going into hibernate because it takes a while to
reload memory from the hard drive, just not as long as a normal boot,
and it can't do it if you haven't enabled hibernate, which makes the
hibernate file where memory would be stored.

Resume from standby problems are usually caused by some hardware device,
or it's driver, not implementing standby properly.

I've been testing and I don't think it's even going into standby mode!
I'm getting a second kind of hang now where I don't even get to enter my
password because that box never displays, it's just the blue
background and the mouse pointer. From here I can press the sleep button
on my keyboard and it goes to standby mode (along with displaying a
windows message on the monitor stating this) but that's all...no
response to alt-tab or ctrl-alt-delete. So far, this second kind of hang
occurs only when the FC3 box is powered off! When it's powered on, the
original "loading your personal settings" hang occurs. From the sounds
the box makes when it goes into standby, I'd say it's not going into
either hibernate or standby, and some other wierd shite is going on. All
the hardware, except the new 80GB HDD, is the same as before the
reformat/reinstall. I'm either using windows drivers, windows update
drivers, or the latest via and ati drivers, just like I was before the
reformat/reinstall. I'm wondering if it has anything to do with the DNS
settings, set to point to my router...

Ari

--
spammage trappage: replace fishies_ with yahoo

I'm going to die rather sooner than I'd like. I tried to protect my
neighbours from crime, and became the victim of it. Complications in
hospital following this resulted in a serious illness. I now need a bone
marrow transplant. Many people around the world are waiting for a marrow
transplant, too. Please volunteer to be a marrow donor:
http://www.abmdr.org.au/
http://www.marrow.org/
 
D

David Maynard

spodosaurus said:
I've been testing and I don't think it's even going into standby mode!
I'm getting a second kind of hang now where I don't even get to enter my
password because that box never displays, it's just the blue background
and the mouse pointer. From here I can press the sleep button on my
keyboard and it goes to standby mode (along with displaying a windows
message on the monitor stating this) but that's all...no response to
alt-tab or ctrl-alt-delete. So far, this second kind of hang occurs only
when the FC3 box is powered off! When it's powered on, the original
"loading your personal settings" hang occurs. From the sounds the box
makes when it goes into standby, I'd say it's not going into either
hibernate or standby, and some other wierd shite is going on. All the
hardware, except the new 80GB HDD, is the same as before the
reformat/reinstall. I'm either using windows drivers, windows update
drivers, or the latest via and ati drivers, just like I was before the
reformat/reinstall. I'm wondering if it has anything to do with the DNS
settings, set to point to my router...

I can't point to it being "DNS," per see, but it sure looks like a network
issue, especially since it changes depending on whether the FC3 box is on
or not.

Sounds almost like it thinks it's on a domain but, whatever it is, it acts
as if it's waiting for <unknown> on the network to do <whatever>.
 
S

spodosaurus

David said:
I can't point to it being "DNS," per see, but it sure looks like a
network issue, especially since it changes depending on whether the FC3
box is on or not.

Sounds almost like it thinks it's on a domain but, whatever it is, it
acts as if it's waiting for <unknown> on the network to do <whatever>.

Even specifying the DNS doesn't fix things. If the xp computer and the
router are alone on the network, XP still manages to bugger things up
and leave no logs as to what happened.

--
spammage trappage: replace fishies_ with yahoo

I'm going to die rather sooner than I'd like. I tried to protect my
neighbours from crime, and became the victim of it. Complications in
hospital following this resulted in a serious illness. I now need a bone
marrow transplant. Many people around the world are waiting for a marrow
transplant, too. Please volunteer to be a marrow donor:
http://www.abmdr.org.au/
http://www.marrow.org/
 
D

David Maynard

spodosaurus said:
Even specifying the DNS doesn't fix things. If the xp computer and the
router are alone on the network, XP still manages to bugger things up
and leave no logs as to what happened.

Well, if it's looking on the network for something that isn't there then
being more alone won't help it find what isn't there.

Try disabling the NIC. That should make it 'not look' if it really is a
network issue.
 
S

spodosaurus

David said:
Well, if it's looking on the network for something that isn't there then
being more alone won't help it find what isn't there.

Try disabling the NIC. That should make it 'not look' if it really is a
network issue.

I tried that two days ago :-( :-( Same problem (background blue and
mouse pointer but no classic logon box) as when I turned the FC3 box
off. In fact, the "loading your personal settings" hang doesn't occur
anymore, it's always the new freeze up now.

--
spammage trappage: replace fishies_ with yahoo

I'm going to die rather sooner than I'd like. I tried to protect my
neighbours from crime, and became the victim of it. Complications in
hospital following this resulted in a serious illness. I now need a bone
marrow transplant. Many people around the world are waiting for a marrow
transplant, too. Please volunteer to be a marrow donor:
http://www.abmdr.org.au/
http://www.marrow.org/
 
D

David Maynard

spodosaurus said:
I tried that two days ago :-( :-( Same problem (background blue and
mouse pointer but no classic logon box) as when I turned the FC3 box
off. In fact, the "loading your personal settings" hang doesn't occur
anymore, it's always the new freeze up now.

Sorry but I think I've run out of ideas. I do hope you find it soon and say
what it was.
 
S

spodosaurus

David said:
Sorry but I think I've run out of ideas. I do hope you find it soon and
say what it was.

I'm beginning to wonder if this really has just started occuring since
the install on the new drive, or if it's been happening for a while.
I've been coming across people who are having very similar problems ever
since SP2. Often, they think it's some other software causing the
difficulties (like I did), for example there was a fellow thinking that
the problem was caused by his nevell software (his problem, IIRC, was
identical to one of the two freezes I've been experiencing). If I figure
it out, I'll post, but unlike linux there are no bug tracking facilities
for windows users.

Ari


--
spammage trappage: replace fishies_ with yahoo

I'm going to die rather sooner than I'd like. I tried to protect my
neighbours from crime, and became the victim of it. Complications in
hospital following this resulted in a serious illness. I now need a bone
marrow transplant. Many people around the world are waiting for a marrow
transplant, too. Please volunteer to be a marrow donor:
http://www.abmdr.org.au/
http://www.marrow.org/
 
D

David Maynard

spodosaurus said:
I'm beginning to wonder if this really has just started occuring since
the install on the new drive, or if it's been happening for a while.
I've been coming across people who are having very similar problems ever
since SP2. Often, they think it's some other software causing the
difficulties (like I did), for example there was a fellow thinking that
the problem was caused by his nevell software (his problem, IIRC, was
identical to one of the two freezes I've been experiencing).

Could be, I suppose, but I'm on SP2 with no problems. I'm also on a domain,
though.

Besides 'fixes' the two biggest changes were firewall on by default and
DEP. You could try turning those off, but I've got both on (in addition to
my primary firewall).

If I figure
it out, I'll post, but unlike linux there are no bug tracking facilities
for windows users.

No public ones.
 
S

spodosaurus

David said:
Could be, I suppose, but I'm on SP2 with no problems. I'm also on a
domain, though.

Besides 'fixes' the two biggest changes were firewall on by default and
DEP. You could try turning those off, but I've got both on (in addition
to my primary firewall).

What is DEP, exactly? I've seen it mentioned with regards to "generic
host process for win32 services", a program that I've approved access
and server to the local network and internet in ZoneAlarm (I have
windows firewall off, using zonealarm, not like it's really necessary
since I have a SPI firewall on my router). ZoneAlarm has been popping up
an alert since I specified the DNS that it has blocked access of
"generic host process for win32 services" to the primary DNS that I
specified, and that doesn't fit with the fact that the program has
approval (four green checks) in ZoneAlarm. Any ideas? Why is ZoneAlarm
blocking a program that has approval?
No public ones.


--
spammage trappage: replace fishies_ with yahoo

I'm going to die rather sooner than I'd like. I tried to protect my
neighbours from crime, and became the victim of it. Complications in
hospital following this resulted in a serious illness. I now need a bone
marrow transplant. Many people around the world are waiting for a marrow
transplant, too. Please volunteer to be a marrow donor:
http://www.abmdr.org.au/
http://www.marrow.org/
 
D

David Maynard

spodosaurus said:
What is DEP, exactly?

Data Execution Prevention. It's to prevent illegal program execution from
the data area, a method often used by malicious code (and sloppy programming).
I've seen it mentioned with regards to "generic host process for win32
services", a program that I've approved access

I don't quite understand how you approved access to a "generic host process
for win32 services." There can be more than one.
and server to the local network and internet in ZoneAlarm (I have
windows firewall off, using zonealarm, not like it's really necessary
since I have a SPI firewall on my router). ZoneAlarm has been popping up
an alert since I specified the DNS that it has blocked access of
"generic host process for win32 services" to the primary DNS that I
specified, and that doesn't fit with the fact that the program has
approval (four green checks) in ZoneAlarm. Any ideas? Why is ZoneAlarm
blocking a program that has approval?

It's likely a different "generic service" than the one you approved.

What version of zone alarm are you using? 5.0, and older, have problems
with DEP. YOu need 5.1, or newer and and if you're on an Athlon 64 you must
have DEP set to "Turn on DEP for essential Windows programs and services
only" (which is default).

 
S

spodosaurus

David said:
Data Execution Prevention. It's to prevent illegal program execution from
the data area, a method often used by malicious code (and sloppy
programming).



I don't quite understand how you approved access to a "generic host process
for win32 services." There can be more than one.

ZoneAlarm lists the svchost.exe as the program for all of these, so
that's what I gave permissions to. As that was apparently not working, I
set my DNS's IP in the trusted list.
It's likely a different "generic service" than the one you approved.

What version of zone alarm are you using?

5.5.062.011 (always with the latest)
5.0, and older, have problems
with DEP. YOu need 5.1, or newer and and if you're on an Athlon 64

Athlon 2400+
you
must have DEP set to "Turn on DEP for essential Windows programs and
services only" (which is default).


--
spammage trappage: replace fishies_ with yahoo

I'm going to die rather sooner than I'd like. I tried to protect my
neighbours from crime, and became the victim of it. Complications in
hospital following this resulted in a serious illness. I now need a bone
marrow transplant. Many people around the world are waiting for a marrow
transplant, too. Please volunteer to be a marrow donor:
http://www.abmdr.org.au/
http://www.marrow.org/
 
D

David Maynard

spodosaurus said:
ZoneAlarm lists the svchost.exe as the program for all of these, so
that's what I gave permissions to.

I don't know how zone alarm works that but there are multiple svchost.exe
instances doing different things.
As that was apparently not working, I
set my DNS's IP in the trusted list.

I take it that worked.
 
S

spodosaurus

David said:
I don't know how zone alarm works that but there are multiple
svchost.exe instances doing different things.



I take it that worked.

Well, it worked with the ZoneAlarm alert about svchost.exe being blocked
from accessing DNS. The changes to samba that I mentioned (in the other
thread I think) about putting the groups in each individual share rather
than in the globals helped the main networking glitches. However, I
logged out and left the computer for a few hours today and it
pseudo-froze again. No logon box, just a moving mouse pointer on the
blue background. No response to ctrl-alt-del but if I press the standby
button on the keyboard, the computer powers down the drive and goes to
standby (windows even gives me a little message saying it's doing this).
So, something is still very very off, and it's really shitting me! :)


--
spammage trappage: replace fishies_ with yahoo

I'm going to die rather sooner than I'd like. I tried to protect my
neighbours from crime, and became the victim of it. Complications in
hospital following this resulted in a serious illness. I now need a bone
marrow transplant. Many people around the world are waiting for a marrow
transplant, too. Please volunteer to be a marrow donor:
http://www.abmdr.org.au/
http://www.marrow.org/
 
D

David Maynard

spodosaurus said:
Well, it worked with the ZoneAlarm alert about svchost.exe being blocked
from accessing DNS. The changes to samba that I mentioned (in the other
thread I think) about putting the groups in each individual share rather
than in the globals helped the main networking glitches. However, I
logged out and left the computer for a few hours today and it
pseudo-froze again. No logon box, just a moving mouse pointer on the
blue background. No response to ctrl-alt-del but if I press the standby
button on the keyboard, the computer powers down the drive and goes to
standby (windows even gives me a little message saying it's doing this).
So, something is still very very off, and it's really shitting me! :)

How long do you wait when the 'pseudo-freeze' occurs? Because network
timeouts can take quite a while.

It might *all* be zone alarm related.
 
S

spodosaurus

David said:
How long do you wait when the 'pseudo-freeze' occurs?

Several hours are usually required, which is why I log off: I'm going to
be away for several hours :)

I will try uninstalling zone alarm and then rebooting, logging in,
logging out, and leaving the computer for several hours and see what
happens...tomorrow...it's almost 3 am and I haven't the energy to do one
more thing tonight except crawl to bed!

Ari

Because network
timeouts can take quite a while.

It might *all* be zone alarm related.


--
spammage trappage: replace fishies_ with yahoo

I'm going to die rather sooner than I'd like. I tried to protect my
neighbours from crime, and became the victim of it. Complications in
hospital following this resulted in a serious illness. I now need a bone
marrow transplant. Many people around the world are waiting for a marrow
transplant, too. Please volunteer to be a marrow donor:
http://www.abmdr.org.au/
http://www.marrow.org/
 
D

David Maynard

spodosaurus said:
Several hours are usually required, which is why I log off: I'm going to
be away for several hours :)

I didn't mean how long *before* you get a 'freeze'. I meant how long do you
wait *after* it 'freezes'. I.E how long before you decide it isn't coming
back and 'give up'.
I will try uninstalling zone alarm and then rebooting, logging in,
logging out, and leaving the computer for several hours and see what
happens

Good idea.

...tomorrow...it's almost 3 am and I haven't the energy to do one
more thing tonight except crawl to bed!

Sleep is one of the best 'debug tools' ;)
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top