Hi Suzanne,
Sorry for the delay in getting back to you - I've only just had a chance to
go through various trials of this...
1. I have renamed Normal.dot to force Word to create a new one... it retains
the Asian typography, etc.
2. I have opened Normal.dot, forced it to select English (UK) as the default
language, stored it, but Word retains the Asian typography, etc.
3. As I have several user accounts on my machine, I have renamed every
Normal.dot file on it... Word creates a new one in the place I expected (for
1 & 2 above) and retains the Asian typography.
4. I have ensured every Office application is closed, re-checked and
re-applied the English (UK) language setting through Control Panel / Regional
settings, through MS Office / Language selection app, then re-tried the
Normal.dot stuff again...
Still got Asian typography settings. I can open the latest created
Normal.dot after all the above (in TextPad) and clearly see that "MS Mincho"
is listed near the start of the file.
Is there anything in the registry that might be magically retaining this
Asian settings?
Yours in despair...
Andy