How do I change the COA?

[Guest]

I have a valid XP pro COA on the bottom of my Dell laptop, but when I have to
validate to install the beta IE 7.0, I am rejected and told that I have a VLK
that has been blocked.

Does anyone know how I can find out what number was typed in at setup? I
suspect it might be different from the number on my COA sticker.

Thanks

 

[Carey Frisch [MVP]]

You'll need to contact Dell support and order
their Dell Reinstallation CD for Windows XP,
then perform a "Clean Install". You cannot
simply change the Product Key in your situation.

Clean Install Windows XP
http://www.michaelstevenstech.com/cleanxpinstall.html

--
Carey Frisch
Microsoft MVP
Windows Shell/User

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:

| I have a valid XP pro COA on the bottom of my Dell laptop, but when I have to
| validate to install the beta IE 7.0, I am rejected and told that I have a VLK
| that has been blocked.
|
| Does anyone know how I can find out what number was typed in at setup? I
| suspect it might be different from the number on my COA sticker.
|
| Thanks

 

[Jupiter Jones [MVP]]

Anthony;
Does the laptop have the original Windows XP installation?
Or has another been installed instead?
This is more common with 2nd hand computers.

See if this applies:
http://www3.telus.net/dandemar/invalpk.htm
If so, contact the laptop manufacturer or former owner for the correct
media.
The manufacturer may not be able to help in which case you may be forced to
buy Windows XP if that is what you need.

 

[Shenan Stanley]

I have a valid XP pro COA on the bottom of my Dell laptop, but when
I have to validate to install the beta IE 7.0, I am rejected and
told that I have a VLK that has been blocked.

Does anyone know how I can find out what number was typed in at
setup? I suspect it might be different from the number on my COA
sticker.

*Suspect*?
Nah - it is. It tells you. That number on the bottom is not a Volume
License number - it's an OEM.

You will need to perform a repair installation (at the very least) in order
to fix your situation - using an OEM CD - likely the Dell OEM CD that came
with the machine.