How do I allow Palm to Access Outlook?

[Guest]

Since early November, I have had problems synchronizing my Palm Tungsten E
with Outlook 2003. I do not get the prompt to "Allow Access". I do get a
"Server is Busy" notice. Then my page file memory starts to increase and the
CPU goes to 100%. I never complete a successful HotSnych. I have reloaded
the appliaction and applied all appropriate service packs and updates. Still
no success.

 

[Lanwench [MVP - Exchange]]

Since early November, I have had problems synchronizing my Palm
Tungsten E with Outlook 2003. I do not get the prompt to "Allow
Access". I do get a "Server is Busy" notice. Then my page file
memory starts to increase and the CPU goes to 100%. I never complete
a successful HotSnych. I have reloaded the appliaction and applied
all appropriate service packs and updates. Still no success.

Get the latest version of the Palm Desktop/Hotsync and whatever sync
software you use for Outlook syncing. Check on the Palm website for more
info - I think the Tungsten E uses a native sync tool instead of Chapura
PocketMirror or Pumatech Intellisync, but I don't remember.

 

[Guest]

Unfortunately I have already done that. The problem appears to be with
Outlook granting access permission and not with Hotsynch. Thanks for the
reply.

 

[Brian Tillman]

The problem appears to be
with Outlook granting access permission and not with Hotsynch.

The problem is with Hotsync not conforming with Outlook's security model.

 

[David Nimon]

I'm curious.

Do you have XP with SP2 installed?

The reason I ask is I've read about that combo with palm hot synching.

 

[Guest]

I am running Windows XP, but on SP1. Do you suggest applying SP2?