how come my contacts don't show up in the to field

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

When I want to send a message to someone, and click on the "to" field to
insert their name, outlook cannot find their name - yet their name shows up
in the contacts list. What am I doing wrong? Some names appear, but most
don't. Thanks.
 
Outlook version? Outlook Address Book Service installed and configured?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Skylar asked:

| When I want to send a message to someone, and click on the "to" field
| to insert their name, outlook cannot find their name - yet their name
| shows up in the contacts list. What am I doing wrong? Some names
| appear, but most don't. Thanks.
 
You may have to remove and reinstall the Outlook Address Book service, especially if this was an upgrade from Outlook 2000 IMO.

Tools->Options->Mail Setup->Accounts->Directories->View or Change. Select the Address Book service and click remove. Back up one step and re-install it. Close and restart Outlook.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Skylar asked:

| Outlook 2003 (SP2). Yes. Now where to?
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Outlook version? Outlook Address Book Service installed and
|| configured?
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Skylar asked:
||
||| When I want to send a message to someone, and click on the "to"
||| field to insert their name, outlook cannot find their name - yet
||| their name shows up in the contacts list. What am I doing wrong?
||| Some names appear, but most don't. Thanks.
 
Thanks Milly, I've tried this and unfortunately it did not help. I'll keep
trying to find an answer :-)
 
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