How Can I Stop IE from Crashing?

[Guest]

When I start up IE, it opens up to my homepage and everything seems fine. If
I try to click on any links, open a different webpage, or a new window, the
program automatically closes down - with no error message.

This is the case w/ either IE6 or 7. IE6 is built into Windows XP, so
unfortunately I can't fully delete it. I have a feeling that if I was able
to fully delete it, and then reinstall a fresh version of IE6 or 7, my
problems might be solved.

I have the same problem with AIM. The program opens up fine and I can see
who's online, etc. But as soon as I click on someone's name to write a
message, the program automatically shuts down - with no error message. I've
already tried deleting and reinstalling AIM.

Anything that anyone can suggest would be great.

Thanks,

Darren

 

[Don Varnau]

Hi,
Some possibilities:
(I would try to fix IE6 before reinstalling IE7)

Disable browser add-ons from Tools> Manage add-ons. Re-enable them one at a
time to see if one of them is causing this problem.

Clear the Temporary Internet Files and IE History.

Control Panel> Java> General> Temporary Internet Files> Delete files.
(Longshot- but it can't hurt.)

Download and run ie-rereg from
http://iefaq.info/index.php?action=artikel&cat=24&id=31&artlang=en

This may be a malware problem- adware, spyware, hijacker, trojan, etc.
See these sites for help:
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
Removing Malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
827315- Unexplained computer behavior may be caused by deceptive software:
http://support.microsoft.com/default.aspx?scid=827315
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx
- -
Hope this helps,
Don
[MS MVP- IE]