how can I repair Outlook as unable to open after 2Gb storage?

[Guest]

I hope you can help:
I had on my e-mail 2Gb of stored messages and it simply crashed.
I always agreed when the system performed the auto-archive of old itens, but
apparently, it was not enough.
Now I need to have access to the information I had there but unable to open
the program.

 

[AndreasRoeder]

I hope you can help:
I had on my e-mail 2Gb of stored messages and it simply crashed.
I always agreed when the system performed the auto-archive of old
itens, but apparently, it was not enough.
Now I need to have access to the information I had there but unable
to open the program.

Hi Ana_Isabel,
please read
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q296088

 

[Guest]

Hello
You don't state which version of Outlook you use, but I assume from the size
of the PST it's likely not 2003. You can run scanpst on it to try to repair,
but you should also keep your PST files to 2 GB or less.

 

[Milly Staples [MVP - Outlook]]

Just a note - scanpst.exe does not work on a 2 gig .pst file. The user will
need to use the PST Crop Tool outlined in the KB article or here:
http://www.slipstick.com/problems/repair2gbpst.htm

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, KOrland asked:

| Hello
| You don't state which version of Outlook you use, but I assume from
| the size of the PST it's likely not 2003. You can run scanpst on it
| to try to repair, but you should also keep your PST files to 2 GB or
| less.
|
|| I hope you can help:
|| I had on my e-mail 2Gb of stored messages and it simply crashed.
|| I always agreed when the system performed the auto-archive of old
|| itens, but apparently, it was not enough.
|| Now I need to have access to the information I had there but unable
|| to open the program.