How can email deleted fm Oulook be automatically deleted from hotm


W

Willraine

I have noticed that emails deleted within Oulook 2007 are not deleted from my
Windows Live email account. I, recently, had to go out and manually delete
emails from hotmail that had been deleted months ago. I generally work in
outlook and don't access the windows live account on the internet very often.

How can emails deleted from Oulook be deleted from Windows Live email
automatically?
 
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V

VanguardLH

Willraine said:
I have noticed that emails deleted within Oulook 2007 are not deleted from my
Windows Live email account. I, recently, had to go out and manually delete
emails from hotmail that had been deleted months ago. I generally work in
outlook and don't access the windows live account on the internet very often.

How can emails deleted from Oulook be deleted from Windows Live email
automatically?

Are we to guess how you access your Live Hotmail account from Outlook?
Would that be via POP or using HTTP/Deltasync (with the Outlook
Connector add-on)?

If using POP, and for e-mails to remain on the mail server after
retrieving them using POP, you must have configured the account in
Outlook to "leave messages on server". That means POP no longer
performs its default actions of RETR (retrieve) and DELE (delete) when
retrieving e-mails and only does the RETR. That also means YOU must use
the webmail interface to your account to delete those e-mails that you
told Outlook not to delete (or use the other options in Outlook to
delete e-mails N days from the server after retrieving them and/or
deleting them from the server when you delete them from the Deleted
Items folder in Outlook).

If using POP, that mail protocol has no concept of folders. It only
understands the concept of a mailbox where all your messages reside.
That means only the Inbox folder (that you see when using the webmail
interface to your account) is the only folder that a POP e-mail client
can access. If the months-old e-mails are in other folders, like Junk
or Trash, Outlook can't touch those folders when using POP.
 
B

Brian Tillman [MVP - Outlook]

I have noticed that emails deleted within Oulook 2007 are not deleted from my
Windows Live email account. I, recently, had to go out and manually delete
emails from hotmail that had been deleted months ago. I generally work in
outlook and don't access the windows live account on the internet very
often.

How can emails deleted from Oulook be deleted from Windows Live email
automatically?

It should work. Check your Sync Issues folder to see if there are problems.
 
W

Willraine

In account settings, it indicates MAPI. I do have the Oulook Connector
installed. Thanks.
 
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V

VanguardLH

Willraine said:
In account settings, it indicates MAPI. I do have the Oulook Connector
installed. Thanks.

You only need the Outlook Connector add-on if you are:

- Accessing a Live Hotmail account and want IMAP-like access.
- You are *not* using POP to access your Live Hotmail account but are
instead using the add-on for HTTP/Deltasync access.

"I do have the Outlook Connector installed" assumably means you are
accessing a Live Hotmail account. There is no other e-mail provider
that uses Deltasync and why you need Microsoft's add-on to handle
Microsoft's proprietary e-mail protocol. I cannot use the add-on
(because it won't work with OL2002) so I can't give you help on it other
than tell you to look at the options for the account that is defined and
managed by that add-on.
 

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