Hotmail won't let me enter

[Jaime Rodríguez]

Hello Folks,

Today i just can't access my Hotmail account thru Outlook 2003, it keeps
asking me for my password, i check "Remember Password" and inmediately keeps
asking for my password again and won't let me manage my account. This might
be strange since i have always manage my Hotmail account thru Outlook, is
there a policy change in MSN or is it something else? I can check my account
thru OE but i only use OE for these forums. My other two accounts i can
manage them with no problems but Hotmail. Haven't change any settings at
all.

Any help or advice will be greatly appreciated.

JR.

 

[Diane Poremsky [MVP]]

Is this a paid account? MSN is slowly removing HTTP access for all but paid
accounts (and eventually, it may go away for paid accounts).

 

[Jaime Rodríguez]

Thanks for your response,

It's not a paid account, is there a web site from Microsoft where they're
informing and letting everybody know about this?? and Why i can access my
Hotmail Account thru Outlook Express easily but Outlook 2003??

JR.

 

[Guest]

My Outlook is doing the same on my Desktop PC and I have had a paid account
for over 4 years?? I am going to check that payments for this year have been
made but it is by direct debit so it should not have had any problems. I have
posted a querie here as well with ref to this problem. Tried evrything up to
re-instalation but still no joy. Laptop works fine though..?? TBC..

 

[Laura]

this happened to me, and this fix from MSN did the trick

http://www.microsoft.com/downloads/...FF-7BFE-4336-9E65-972ED21324C4&displaylang=en

 

[Guest]

Yes. That has fixed it. Strange it is not in the auto update seeing as many
people use this method??

Thanks for the help..

 

[Jaime Rodríguez]

Thanks for the link, as i was reading this Knowledge Base it doesn't support
any Win2000 Version, only 2003 and XP. Is there a similar Fix (if any) for
Win2000 SP4??

JR.

 

[Laura]

I would call or email MSN tech support. That's what I did and I received
their reply back within 24 hours supplying the fix I needed.

 

[Diane Poremsky [MVP]]

did you try it anyway? there is another fix floating around that says win
xp/2003 but it works on win2000 too.

 

[Jaime Rodríguez]

Thanks Laura (my daughter's name is Laura also, )

Would you be so kind and refer me this email address so i can email them??

Thank you so much,

JR.

 

[Jaime Rodríguez]

Thank you Diane.

I tried but to no good. "The Windows version you have installed does not
match with the update you wish to install" (Translation from Spanish) that's
sorta the error msg i receive when i try to run the update. What else is
left to try?? I really wish to overcome this issue. I downloaded all Win2003
and XP versions of the patch (32-bit ones of course).

JR.

 

[Laura]

Here's a link that will give you the info

http://support.msn.com/contactus.aspx


I like your daughter's name )

 

[Jaime Rodríguez]

Thanks for your advice and help,

I just filed a report. Let's wait and hope these guys can give me a hand and
solve my problems.

Thanks a lot Laura.

P.S.: It is really a beautiful name

JR.

 

[Laura]

Let us know if they give you a solution.
Thanks, Laura

 

[Jaime Rodríguez]

OK, WILL DO....

 

[Diane Poremsky [MVP]]

if it wasn't for genuine (dis)advantage, you could try opening the exe with
winzip and running the msi, although it may not work since it's an os patch,
not outlook patch.