G
Guest
I am not having this problem but my wife is being drive crazy by it. When she
tries to access her hotmail account a window comes up requesting that she
type in numbers and letters so that hotmail knows that she is not a bot or
some kind. Fine. But after she types in the letters and numbers the same
screen comes up with different letters and numbers. After the first screen
there are no red letters to indicate that letters or numbers were typed
incorrectly. She than completes the second set of numbers and letters and a
third screen comes up with more letters and numbers and no red lettering
stating that something was done incorrectly. This goes on ad infinitum. She
can't access her hotmail. I have sent a note to hotmail but have not recieved
anything back so far. I am not having the problem with my hotmail account. I
recently installed Incedimail for her could this have any bearing on why she
is having the problem? Also, does it have anything to do with the cookie
settings in IE? I am also running Spy Doctor, Giant Antispy, Zone Alarm and
Adaware. Could any of these programs be causing this looping of hotmail
windows? Any help on this will be greatly appreciated. My email address is
(e-mail address removed). Thanks
tries to access her hotmail account a window comes up requesting that she
type in numbers and letters so that hotmail knows that she is not a bot or
some kind. Fine. But after she types in the letters and numbers the same
screen comes up with different letters and numbers. After the first screen
there are no red letters to indicate that letters or numbers were typed
incorrectly. She than completes the second set of numbers and letters and a
third screen comes up with more letters and numbers and no red lettering
stating that something was done incorrectly. This goes on ad infinitum. She
can't access her hotmail. I have sent a note to hotmail but have not recieved
anything back so far. I am not having the problem with my hotmail account. I
recently installed Incedimail for her could this have any bearing on why she
is having the problem? Also, does it have anything to do with the cookie
settings in IE? I am also running Spy Doctor, Giant Antispy, Zone Alarm and
Adaware. Could any of these programs be causing this looping of hotmail
windows? Any help on this will be greatly appreciated. My email address is
(e-mail address removed). Thanks