Hotmail account won't load in Outlook 2003 - It worked fine until yesterday

M

Michele

I use outlook 2003 and hotmail...up until yesterday everything was
working fine. Now, all of a sudden, whenever I turn Outlook on, it
asks for my login (as usual), but when I type in my password, the
password dialog box just keeps popping up over and over again. Even if
I click Cancel or the red x (close box), it won't go away. Eventually
(after minutes of this), it will allow me to work offline, but won't
let me work in outlook. Hotmail is working fine (when I access it
through a browser), so it's not that. Everything was working fine, and
now it's not. I've tried deleting the account and resetting it (didn't
work), tried doing it without a password, everything I can think of.
Anybody have any brilliant ideas? It's a huge pain, because I use
outlook on my treo and essentially use it for everything (tasks,
calendar, etc.) and it's usually stable. Help?! Thanks.
 
V

Vince Averello [MVP-Outlook]

Do you have a paid Hotmail account? I seem to remember that Outlook access
required a paid account and that MS was enforcing it over time.
 
M

Michele

I do have a paid Hotmail account. I've been using this set up for
about a year. And all of a sudden it's a problem. It's driving me
crazy, because once it stops asking me to login (and goes into offline
work mode) I can see my calendar and task lists, but it takes forever
to get to that point.
 
V

Vanguard

Michele said:
I use outlook 2003 and hotmail...up until yesterday everything was
working fine. Now, all of a sudden, whenever I turn Outlook on, it
asks for my login (as usual), but when I type in my password, the
password dialog box just keeps popping up over and over again. Even
if
I click Cancel or the red x (close box), it won't go away. Eventually
(after minutes of this), it will allow me to work offline, but won't
let me work in outlook. Hotmail is working fine (when I access it
through a browser), so it's not that. Everything was working fine,
and
now it's not. I've tried deleting the account and resetting it
(didn't
work), tried doing it without a password, everything I can think of.
Anybody have any brilliant ideas? It's a huge pain, because I use
outlook on my treo and essentially use it for everything (tasks,
calendar, etc.) and it's usually stable. Help?! Thanks.


Look at the many matches found at Microsoft's own support knowledgebase
designed specifically to help their users with many problems with their
many products.

http://support.microsoft.com/search/default.aspx?&query=outlook+remember+password

You'll get far less matches if you select Outlook 2003 as the product
(and remove "outlook" from the query).
 

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