Hot machine, cold W2K

[pmiller]

Bought new hardware and even W2K PRO w/SP3. Get O/S
installed and then on first reboot (prior to final setup)
get Fatal c000021a message. 0x00000080 (0x00000000
0x00000000). Have tried many BIOS scenarios. Have tried
W2K emergency repair. Same error message in Safe-Mode.

Hardware;ASUS P4C800, Intel P4 2.8GHZ, WDC 200GB HDD,
Appollo 64MB AGP video.

Stuck! Thank you.

 

[NIC Student]

Do you have another video card to try so may get a complete install? Your
system appears to be having trouble with some hardware and your job is to
find out which item it is.

Try removing any unnecessary items - extra RAM sticks, the video card if
possible, etc.

You say the OS is Win2KSP3. How did you get this version? Most come with
Win2K base only unless they are an OEM CD. Are you trying to use an OEM CD
with this made-at-home system?

 

[Nelson Ferreira]

I had a similar problem with a new XP2800... The saga ended when I tried my
DDR400 memory on another motherboard (that also supported DDR400) and found
out that it was the culprit. I was also informed that the more recent
motherboards especially from MSI are very sensitive to the memory they use.
Anyway your prob could really be related to any other component, ...

good luck!

Nelson Ferreira

 

[pmiller]

Tried an old video card in PCI slot and remove the AGP
card but then
computer hangs right a way. Leave both cards in and same
result with
just AGP. Have 2x512K RAM only and since this motherboard
requires RAM
sticks in sets can do nothing about that. Bought OEM
version W2K with
the hardware at Frys, so yes am using OEM CD with this
made-at-home
system.

I suspect the AGP video card but would probably have to
wipe the HDD
clean and re-install W2K with the PCI card only installed?

Thanks Scott.

Paul Miller

 

[NIC Student]

Hey Paul, thanks for the update.

When this stuff happens, I look for the easy way out. Lots of hours can be
spent on this project - I'd wipe the drive and try a fresh install with an
eye on the hardware as the culprit. Nelson posted earlier and said that the
RAM was bad in his system, I had the same thing happen in the system I am
working on right now. Big pain, and yes, I am using a MSI board. You said
you can't change this so let's try the install with the PCI board in and the
AGP board out.

If you can get the system down to bare bones, remove hardware devices to a
bare minimum you will be much better off. Just cut everything down and try
the install, it's much easier to work with W2K to add devices after the base
system is up.

--
Scott Baldridge
Windows Server MVP, MCSE



"pmiller"