NTLDR: couldn't open drive multi(0)disk(0)rdisk(0)partion(1)

L

Lasse Lundberg

I have got a problem that i can't figure out how to solve, i hope someone
can help.

I have an Asus p4c800-e motherboard which have a ide controller on the
southbridge, and an onboard promise 378 controller, im running XP with all
bios up 2 date and all service packs installed.

on the southbridge controller i have attached my boot drive, plus 2 cdrom
drives, and this works fine.

on the promise 378 i have attached 4x120gb drives in one giant raid 0 this
also works fine.

i then installed in pci slot 2 my sx4000 controller on which 4x250 gb drives
are attached, but no array defined.

i booted into xp, and with the pam utility created a huge raid 5 array
consisting of all 4 disks, i made a full initialisation of the array, and
when it was finally done i could use the drive, all was good until i had to
reboot. then i got an error from the ntldr that said:

ntldr-couldn't open drive ntldr multi(0)disk(0)rdisk(0)partion(1)

NTLDR: couldn't open drive multi(0)disk(0)rdisk(0)partion(1)



i then detached the sx4000 array, and made a boot.ini with various boot
options in case that the sx4000 array had moved around in the controller
order or something, but xp never shows me the boot options it just keeps
giving me the above error.

i tried booting into DOS, and fdisk is able to see the bootdrive and the 378
array, and the sx4000 array no problem there, but neither win2000 or XP will
boot, how come and what do i do to solve the problem ?

I have tried the following:

*disable either the 378 or sx4000 controller and it boots fine

*remove the array from the sx4000 controller and it boots fine, and xp
recognizes the controller correctly

*i have tried pci slot 2,4, and 5 no change (cant fit into pci1 or 3)

xp assings irq 22 and 23 to the two controllers, there is no conflicts in
the device manager when i initially had it all running, and XP loads the
correct drivers, unfortunatly im am unable to assign IRQ directly from the
bios.

trying to boot on th xp-pro cd just reboots the machine, booting on
windows2000 pro gives this :

Disk i/o error : status = 00000100

ntdetect failed



i have attched my sysinfo if that helps

Thanks in advance

Lasse



-----------------------------------------------------------



System Information report written at: 12/03/03 22:00:54

System Name: PICARD

[System Summary]



Item Value

OS Name Microsoft Windows XP Professional

Version 5.1.2600 Service Pack 1 Build 2600

OS Manufacturer Microsoft Corporation

System Name PICARD

System Manufacturer To Be Filled By O.E.M.

System Model To Be Filled By O.E.M.

System Type X86-based PC

Processor x86 Family 15 Model 2 Stepping 9 GenuineIntel ~2968 Mhz

Processor x86 Family 15 Model 2 Stepping 9 GenuineIntel ~2968 Mhz

BIOS Version/Date American Megatrends Inc. 080009, 21-11-2003

SMBIOS Version 2.3

Windows Directory C:\WINDOWS

System Directory C:\WINDOWS\System32

Boot Device \Device\HarddiskVolume2

Locale Denmark

Hardware Abstraction Layer Version = "5.1.2600.1106 (xpsp1.020828-1920)"

User Name PICARD\LL

Time Zone Romance Standard Time

Total Physical Memory 1.024,00 MB

Available Physical Memory 668,38 MB

Total Virtual Memory 3,40 GB

Available Virtual Memory 2,78 GB

Page File Space 2,40 GB

Page File C:\pagefile.sys



[Hardware Resources]







[Conflicts/Sharing]



Resource Device

I/O Port 0x00000000-0x00000CF7 PCI bus

I/O Port 0x00000000-0x00000CF7 Direct memory access controller



IRQ 20 VIA OHCI Compliant IEEE 1394 Host Controller

IRQ 20 Creative SB Audigy



I/O Port 0x000003C0-0x000003DF Intel(R) 82875P Processor to AGP

ontroller -

2579

I/O Port 0x000003C0-0x000003DF NVIDIA GeForce FX 5900 Ultra



IRQ 21 OHCI Compliant IEEE 1394 Host Controller

IRQ 21 Pinnacle WDM PCTV Video Capture

IRQ 21 Pinnacle WDM PCTV Audio Capture



IRQ 23 Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD

IRQ 23 WinXP Promise FastTrak 378 (tm) Controller



IRQ 16 NVIDIA GeForce FX 5900 Ultra

IRQ 16 Intel(R) 82801EB USB Universal Host Controller - 24D2

IRQ 16 Intel(R) 82801EB USB Universal Host Controller - 24DE



IRQ 18 Intel(R) PRO/1000 CT Network Connection

IRQ 18 Intel(R) 82801EB USB Universal Host Controller - 24D7

IRQ 18 Intel(R) 82801EB Ultra ATA Storage Controllers

IRQ 18 Intel(R) 82801EB Ultra ATA Storage Controllers



Memory Address 0xA0000-0xBFFFF PCI bus

Memory Address 0xA0000-0xBFFFF Intel(R) 82875P Processor to AGP

ontroller -

2579

Memory Address 0xA0000-0xBFFFF NVIDIA GeForce FX 5900 Ultra



I/O Port 0x000003B0-0x000003BB Intel(R) 82875P Processor to AGP

ontroller -

2579

I/O Port 0x000003B0-0x000003BB NVIDIA GeForce FX 5900 Ultra





[DMA]



Resource Device Status

Channel 4 Direct memory access controller OK



[Forced Hardware]



Device PNP Device ID



[I/O]



Resource Device Status

0x00000000-0x00000CF7 PCI bus OK

0x00000000-0x00000CF7 Direct memory access controller OK

0x00000D00-0x0000FFFF PCI bus OK

0x000003B0-0x000003BB Intel(R) 82875P Processor to AGP Controller - 2579

K

0x000003B0-0x000003BB NVIDIA GeForce FX 5900 Ultra OK

0x000003C0-0x000003DF Intel(R) 82875P Processor to AGP Controller - 2579

K

0x000003C0-0x000003DF NVIDIA GeForce FX 5900 Ultra OK

0x0000C000-0x0000CFFF Intel(R) 82875P Processor to PCI to CSA bridge -

57B

OK

0x0000CCE0-0x0000CCFF Intel(R) PRO/1000 CT Network Connection OK

0x0000EEC0-0x0000EEDF Intel(R) 82801EB USB Universal Host Controller -

4D2

OK

0x0000EF00-0x0000EF1F Intel(R) 82801EB USB Universal Host Controller -

4D4

OK

0x0000EF20-0x0000EF3F Intel(R) 82801EB USB Universal Host Controller -

4D7

OK

0x0000EF40-0x0000EF5F Intel(R) 82801EB USB Universal Host Controller -

4DE

OK

0x0000DC00-0x0000DC7F VIA OHCI Compliant IEEE 1394 Host Controller OK

0x0000DF00-0x0000DF3F WinXP Promise FastTrak 378 (tm) Controller OK

0x0000DFA0-0x0000DFAF WinXP Promise FastTrak 378 (tm) Controller OK

0x0000D880-0x0000D8FF WinXP Promise FastTrak 378 (tm) Controller OK

0x0000D400-0x0000D4FF Win2000 Promise FastTrak S150 SX4/SX4000 Series OK

0x0000D000-0x0000D0FF Win2000 Promise FastTrak S150 SX4/SX4000 Series OK

0x0000DE00-0x0000DEFF Win2000 Promise FastTrak S150 SX4/SX4000 Series OK

0x0000DD80-0x0000DDBF Creative SB Audigy OK

0x0000E0C0-0x0000E0C7 Creative Game Port OK

0x00000A79-0x00000A79 ISAPNP Read Data Port OK

0x00000279-0x00000279 ISAPNP Read Data Port OK

0x00000274-0x00000277 ISAPNP Read Data Port OK

0x00000020-0x00000021 Programmable interrupt controller OK

0x000000A0-0x000000A1 Programmable interrupt controller OK

0x00000081-0x00000083 Direct memory access controller OK

0x00000087-0x00000087 Direct memory access controller OK

0x00000089-0x0000008B Direct memory access controller OK

0x0000008F-0x0000008F Direct memory access controller OK

0x000000C0-0x000000DF Direct memory access controller OK

0x00000040-0x00000043 System timer OK

0x00000070-0x00000071 System CMOS/real time clock OK

0x00000060-0x00000060 Standard 101/102-Key or Microsoft Natural PS/2

Keyboard OK

0x00000064-0x00000064 Standard 101/102-Key or Microsoft Natural PS/2

Keyboard OK

0x00000061-0x00000061 System speaker OK

0x000000F0-0x000000FF Numeric data processor OK

0x00000680-0x000006FF Motherboard resources OK

0x00000290-0x00000297 Motherboard resources OK

0x00000010-0x0000001F Motherboard resources OK

0x00000022-0x0000003F Motherboard resources OK

0x00000044-0x0000005F Motherboard resources OK

0x00000062-0x00000063 Motherboard resources OK

0x00000065-0x0000006F Motherboard resources OK

0x00000072-0x0000007F Motherboard resources OK

0x00000080-0x00000080 Motherboard resources OK

0x00000084-0x00000086 Motherboard resources OK

0x00000088-0x00000088 Motherboard resources OK

0x0000008C-0x0000008E Motherboard resources OK

0x00000090-0x0000009F Motherboard resources OK

0x000000A2-0x000000BF Motherboard resources OK

0x000000E0-0x000000EF Motherboard resources OK

0x000004D0-0x000004D1 Motherboard resources OK

0x00000800-0x0000087F Motherboard resources OK

0x00000480-0x000004BF Motherboard resources OK

0x000003F6-0x000003F6 Motherboard resources OK

0x0000EFE0-0x0000EFE7 Intel(R) 82801EB Ultra ATA Storage Controllers OK

0x0000EFAC-0x0000EFAF Intel(R) 82801EB Ultra ATA Storage Controllers OK

0x0000EFA0-0x0000EFA7 Intel(R) 82801EB Ultra ATA Storage Controllers OK

0x0000EFA8-0x0000EFAB Intel(R) 82801EB Ultra ATA Storage Controllers OK

0x0000EF90-0x0000EF9F Intel(R) 82801EB Ultra ATA Storage Controllers OK

0x0000EF88-0x0000EF8F Intel(R) 82801EB Ultra ATA Storage Controllers OK

0x0000EF84-0x0000EF87 Intel(R) 82801EB Ultra ATA Storage Controllers OK

0x0000EF68-0x0000EF6F Intel(R) 82801EB Ultra ATA Storage Controllers OK

0x0000EF80-0x0000EF83 Intel(R) 82801EB Ultra ATA Storage Controllers OK

0x0000EEB0-0x0000EBF Intel(R) 82801EB Ultra ATA Storage Controllers OK

0x00000400-0x0000041F Intel(R) 82801EB SMBus Controller - 24D3 OK



[IRQs]



Resource Device Status

IRQ 9 Microsoft ACPI-Compliant System OK

IRQ 16 NVIDIA GeForce FX 5900 Ultra OK

IRQ 16 Intel(R) 82801EB USB Universal Host Controller - 24D2 OK

IRQ 16 Intel(R) 82801EB USB Universal Host Controller - 24DE OK

IRQ 18 Intel(R) PRO/1000 CT Network Connection OK

IRQ 18 Intel(R) 82801EB USB Universal Host Controller - 24D7 OK

IRQ 18 Intel(R) 82801EB Ultra ATA Storage Controllers OK

IRQ 18 Intel(R) 82801EB Ultra ATA Storage Controllers OK

IRQ 19 Intel(R) 82801EB USB Universal Host Controller - 24D4 OK

IRQ 23 Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD OK

IRQ 23 WinXP Promise FastTrak 378 (tm) Controller OK

IRQ 20 VIA OHCI Compliant IEEE 1394 Host Controller OK

IRQ 20 Creative SB Audigy OK

IRQ 22 Win2000 Promise FastTrak S150 SX4/SX4000 Series OK

IRQ 21 OHCI Compliant IEEE 1394 Host Controller OK

IRQ 21 Pinnacle WDM PCTV Video Capture OK

IRQ 21 Pinnacle WDM PCTV Audio Capture OK

IRQ 0 System timer OK

IRQ 8 System CMOS/real time clock OK

IRQ 1 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard OK

IRQ 13 Numeric data processor OK

IRQ 5 Intel(R) 82801EB SMBus Controller - 24D3 OK



[Memory]



Resource Device Status

0xA0000-0xBFFFF PCI bus OK

0xA0000-0xBFFFF Intel(R) 82875P Processor to AGP Controller - 2579 OK

0xA0000-0xBFFFF NVIDIA GeForce FX 5900 Ultra OK

0x40000000-0xFFEFFFFF PCI bus OK

0xFC600000-0xFE6FFFFF Intel(R) 82875P Processor to AGP Controller - 2579K

0xBFE00000-0xDFDFFFFF Intel(R) 82875P Processor to AGP Controller - 2579K

0xE0000000-0xEFFFFFFF Intel(R) 82875P Processor to AGP Controller - 2579K

0xFD000000-0xFDFFFFFF NVIDIA GeForce FX 5900 Ultra OK

0xC0000000-0xCFFFFFFF NVIDIA GeForce FX 5900 Ultra OK

0xFE700000-0xFE7FFFFF Intel(R) 82875P Processor to PCI to CSA bridge -57B OK

0xFE7E0000-0xFE7FFFFF Intel(R) PRO/1000 CT Network Connection OK

0xFEBFBC00-0xFEBFBFFF Intel(R) 82801EB USB2 Enhanced Host Controller -4DD
OK

0xFEAFF800-0xFEAFFFFF VIA OHCI Compliant IEEE 1394 Host Controller OK

0xFEAFE000-0xFEAFEFFF WinXP Promise FastTrak 378 (tm) Controller OK

0xFEAC0000-0xFEADFFFF WinXP Promise FastTrak 378 (tm) Controller OK

0xFE900000-0xFE9FFFFF Win2000 Promise FastTrak S150 SX4/SX4000 Series OK

0xFEAF0000-0xFEAF7FFF Win2000 Promise FastTrak S150 SX4/SX4000 Series OK

0xFEAFF000-0xFEAFF7FF OHCI Compliant IEEE 1394 Host Controller OK

0xFEAF8000-0xFEAFBFFF OHCI Compliant IEEE 1394 Host Controller OK

0xDFEFE000-0xDFEFEFFF Pinnacle WDM PCTV Video Capture OK

0xDFEFF000-0xDFEFFFFF Pinnacle WDM PCTV Audio Capture OK

0xFED20000-0xFED8FFFF Motherboard resources OK

0xFFB00000-0xFFBFFFFF Motherboard resources OK

0xFEC00000-0xFEC00FFF Motherboard resources OK

0xFEE00000-0xFEE00FFF Motherboard resources OK

0xFFEFFC00-0xFFEFFFFF Intel(R) 82801EB Ultra ATA Storage Controllers OK

0x0000-0x9FFFF System board OK

0xC0000-0xDFFFF System board OK

0xE0000-0xFFFFF System board OK

0x100000-0x3FFEFFFF System board OK

0xFFF00000-0xFFFFFFFF System board OK


[Drives]
Item Value
Description 3 1/2 Inch Floppy Drive

Drive C:
Description Local Fixed Disk
Compressed No
File System NTFS
Size 34,46 GB (37.005.500.416 bytes)
Free Space 4,32 GB (4.641.652.736 bytes)
Volume Name Raptor36gb
Volume Serial Number 74CEE82D

Drive D:
Description CD-ROM Disc

Drive E:
Description Local Fixed Disk
Compressed No
File System NTFS
Size 447,16 GB (480.134.234.112 bytes)
Free Space 224,44 GB (240.995.553.280 bytes)
Volume Name Caviar480gb
Volume Serial Number 180BC640

Drive F:
Description Removable Disk

Drive H:
Description CD-ROM Disc

Drive I:
Description CD-ROM Disc

Drive M:
Description Local Fixed Disk
Compressed No
File System NTFS
Size 698,49 GB (749.997.391.872 bytes)
Free Space 698,42 GB (749.927.792.640 bytes)
Volume Name caviar
Volume Serial Number D437480E

Drive X:
Description Network Connection
Provider Name \\voyager\jackass\files

Drive Y:
Description Network Connection
Provider Name \\ds9\chickens\files

Drive Z:
Description Network Connection
Provider Name \\ds9\jackass\files

Item Value
Description Disk drive
Manufacturer (Standard disk drives)
Model WDC WD360GD-00FNA0
Bytes/Sector 512
Media Loaded Yes
Media Type Fixed hard disk
Partitions 1
SCSI Bus 0
SCSI Logical Unit 0
SCSI Port 3
SCSI Target ID 0
Sectors/Track 63
Size 34,47 GB (37.013.760.000 bytes)
Total Cylinders 4.500
Total Sectors 72.292.500
Total Tracks 1.147.500
Tracks/Cylinder 255
Partition Disk #0, Partition #0
Partition Size 34,46 GB (37.005.502.464 bytes)
Partition Starting Offset 32.256 bytes

Description Disk drive
Manufacturer (Standard disk drives)
Model Not Available
Bytes/Sector Not Available
Media Loaded No
Media Type Not Available
Partitions Not Available
SCSI Bus 0
SCSI Logical Unit 0
SCSI Port 7
SCSI Target ID 0
Sectors/Track Not Available
Size Not Available
Total Cylinders Not Available
Total Sectors Not Available
Total Tracks Not Available
Tracks/Cylinder Not Available

Description Disk drive
Manufacturer (Standard disk drives)
Model Promise 4+0 Stripe/RAID0 SCSI Disk Device
Bytes/Sector 512
Media Loaded Yes
Media Type Fixed hard disk
Partitions 1
SCSI Bus 0
SCSI Logical Unit 0
SCSI Port 5
SCSI Target ID 0
Sectors/Track 63
Size 447,16 GB (480.134.269.440 bytes)
Total Cylinders 58.373
Total Sectors 937.762.245
Total Tracks 14.885.115
Tracks/Cylinder 255
Partition Disk #1, Partition #0
Partition Size 447,16 GB (480.134.237.184 bytes)
Partition Starting Offset 32.256 bytes

Description Disk drive
Manufacturer (Standard disk drives)
Model Promise 4 Disk RAID5 SCSI Disk Device
Bytes/Sector 512
Media Loaded Yes
Media Type Fixed hard disk
Partitions 1
SCSI Bus 0
SCSI Logical Unit 0
SCSI Port 4
SCSI Target ID 0
Sectors/Track 63
Size 698,49 GB (749.997.480.960 bytes)
Total Cylinders 91.182
Total Sectors 1.464.838.830
Total Tracks 23.251.410
Tracks/Cylinder 255
Partition Disk #3, Partition #0
Partition Size 698,49 GB (749.997.448.704 bytes)
Partition Starting Offset 32.256 bytes

Item Value

Item Value
Name Intel(R) 82801EB Ultra ATA Storage Controllers
Manufacturer Intel
Status OK
PNP Device ID PCI\VEN_8086&DEV_24DB&SUBSYS_80A61043&REV_02\3&267A616A&0&F9
I/O Port 0x0000EFE0-0x0000EFE7
I/O Port 0x0000EFAC-0x0000EFAF
I/O Port 0x0000EFA0-0x0000EFA7
I/O Port 0x0000EFA8-0x0000EFAB
I/O Port 0x0000EF90-0x0000EF9F
Memory Address 0xFFEFFC00-0xFFEFFFFF
IRQ Channel IRQ 18
Driver c:\windows\system32\drivers\pciide.sys (5.1.2600.0
(XPClient.010817-1148), 3,25 KB (3.328 bytes), 08-11-2003 13:45)

Name Primary IDE Channel
Manufacturer (Standard IDE ATA/ATAPI controllers)
Status OK
PNP Device ID PCIIDE\IDECHANNEL\4&2C5D1230&0&0
Driver c:\windows\system32\drivers\atapi.sys (5.1.2600.1106
(xpsp1.020828-1920), 84,88 KB (86.912 bytes), 08-11-2003 13:45)

Name Secondary IDE Channel
Manufacturer (Standard IDE ATA/ATAPI controllers)
Status OK
PNP Device ID PCIIDE\IDECHANNEL\4&2C5D1230&0&1
Driver c:\windows\system32\drivers\atapi.sys (5.1.2600.1106
(xpsp1.020828-1920), 84,88 KB (86.912 bytes), 08-11-2003 13:45)

Name Intel(R) 82801EB Ultra ATA Storage Controllers
Manufacturer Intel
Status OK
PNP Device ID PCI\VEN_8086&DEV_24D1&SUBSYS_80A61043&REV_02\3&267A616A&0&FA
I/O Port 0x0000EF88-0x0000EF8F
I/O Port 0x0000EF84-0x0000EF87
I/O Port 0x0000EF68-0x0000EF6F
I/O Port 0x0000EF80-0x0000EF83
I/O Port 0x0000EEB0-0x0000EEBF
IRQ Channel IRQ 18
Driver c:\windows\system32\drivers\pciide.sys (5.1.2600.0
(XPClient.010817-1148), 3,25 KB (3.328 bytes), 08-11-2003 13:45)

Name Primary IDE Channel
Manufacturer (Standard IDE ATA/ATAPI controllers)
Status OK
PNP Device ID PCIIDE\IDECHANNEL\4&322A6200&0&0
Driver c:\windows\system32\drivers\atapi.sys (5.1.2600.1106
(xpsp1.020828-1920), 84,88 KB (86.912 bytes), 08-11-2003 13:45)

Name Secondary IDE Channel
Manufacturer (Standard IDE ATA/ATAPI controllers)
Status OK
PNP Device ID PCIIDE\IDECHANNEL\4&322A6200&0&1
 

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