Hot Fixes

[Roger Livingston]

Microsoft Knowledge Base Article 827663 recommends getting
a hot fix from Microsoft Product Support Services. I
cannot find a direct way to contact them for this fix.
Can anyone help ?

 

[Torgeir Bakken (MVP)]

Microsoft Knowledge Base Article 827663 recommends getting
a hot fix from Microsoft Product Support Services. I
cannot find a direct way to contact them for this fix.
Can anyone help ?

Hi

As the article states, you need to call Microsoft Product Support Services to
obtain it (outside the US, customers should contact their local Microsoft
subsidiary.). The support call will be be free as long as you refer to the
Knowledge Base Article number (KB827663) and ask for nothing more.

You will need to find the phone number from here:
http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS

For WinXP:

In the wizard, Select WinXP, and Basic, and then "It was purchased separately"

For USA, you end up here
http://support.microsoft.com/default.aspx?scid=fh;en-us;Prodoffer31

Use phone number 425-635-3311