Home XP does not detect USB device

[gordon low]

my home xp does not detect a new device on the USB, for
my DELL 5100. I found and read an artice on problem with
that was suppose to have been fixed in 2002 (article
#314634), but my xp's REGEDIT can't find an entry for USB
(see below). I do have entries for USBHU\ENUM, but it
doesnot look anything as described by the article.

this was copied from article #314634:

After you apply the preceding hotfix, you can create a
new registry key that prevents an OHCI controller from
entering Suspend mode:
Start Registry Editor (Regedt32.exe).
Locate and then click the following key in the registry:
HKEY_LOCAL_Machine\SYSTEM\CurrentControlSet\Services\Usb

On the Edit menu, click Add Value, and then add the
following registry value:
Value name: DisableSelectiveSuspend
Data type: REG_DWORD
Radix: Decimal
Value data: 1

Quit Registry Editor.
STATUS
Microsoft has confirmed that this is a problem in the
Microsoft products that are listed at the beginning of
this article. This problem was first corrected in Windows
XP Service Pack 1.

 

[Malke]

my home xp does not detect a new device on the USB, for
my DELL 5100. I found and read an artice on problem with
that was suppose to have been fixed in 2002 (article
#314634), but my xp's REGEDIT can't find an entry for USB
(see below). I do have entries for USBHU\ENUM, but it
doesnot look anything as described by the article.

What would have been a lot more helpful would have been to tell us the
name of the problem device and what type of usb is uses rather than
quoting a MS KB article. Perhaps 1) the device is usb 2.0 and you only
have usb 1.1 on your computer; 2) the device is broken; 3) the physical
usb port on your computer is broken; 3) you are using a usb hub that
has a problem. Get it now? Post back with some details for help.

Malke