high speed cable connection

[Guest]

I am working on my sister-in-law computer and I can not get the high speed cable to work. It works fine on mine and the dial up connection works fine on hers. I have tried everything I can think of including repair in the network window. I keep getting after the repair process ( renewing the IP address failed).
The system is windows xp pro upgraded from 98 Intel 601 processor, 256 megs ram, 20gig hard drive
I am trying to do all the updates and several other things, but with dial up it takes for ever. Please can someone help out
Thanks in advance!

 

[roger]

Hi TJ,

I am working on my sister-in-law computer and I can not get the high speed cable to work. It works fine on mine and the dial up connection works fine on hers. I have tried everything I can think of including repair in the network window. I keep getting after the repair process ( renewing the IP address failed).
The system is windows xp pro upgraded from 98 Intel 601 processor, 256 megs ram, 20gig hard drive.
I am trying to do all the updates and several other things, but with dial up it takes for ever. Please can someone help out.
Thanks in advance!

These might help:

Troubleshooting cable modems
http://support.microsoft.com/default.aspx?scid=kb;en-us;310089

Resources for Troubleshooting Modem Problems in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308022

Good luck

 

[Rich Barry]

You have to install the XP drivers for the Network Card.

I am working on my sister-in-law computer and I can not get the high speed

cable to work. It works fine on mine and the dial up connection works fine
on hers. I have tried everything I can think of including repair in the
network window. I keep getting after the repair process ( renewing the IP
address failed).

The system is windows xp pro upgraded from 98 Intel 601 processor, 256 megs ram, 20gig hard drive.
I am trying to do all the updates and several other things, but with dial

up it takes for ever. Please can someone help out.