From: "tezterry" <
[email protected]>
| HI
| My machine has been running perfectly. Suddenly the other night it slowed
| down progressively until it was almost impossible to use. Since then when I
| start up it is fine but as I use the machine over the period of aprox. an
| hour it starts to slow down. When I press ctrl alt del the cpu usage graph
| jumps from anywhere from 10 to 30 up to 100 percent constantly whether I am
| using a program or not. It will continue to do this until it seems it goes to
| 100 percent and sits there and I can not even use the mouse to scroll around.
| I have run my virus check and also Adaware etc. to no avail. Can anyone
| explain this problem to me and how I may fix it. THANKS FOR ANY HELP
|
Let's be sure its not malware since you didn't indicate what software (and versions) were
used.
For non-viral malware...
Please download, install and update the following software...
* Ad-aware SE v1.06
http://www.lavasoft.de/
http://www.lavasoftusa.com/
* SpyBot Search and Destroy v1.4
http://security.kolla.de/
After the software is updated, I suggest scanning the system in Safe Mode.
I also suggest downloading, installing and updating BHODemon for any Browser Helper Objects
that may be on the PC.
* BHODemon
http://www.definitivesolutions.com/bhodemon.htm
For viral malware...
* Download MULTI_AV.EXE from the URL --
http://www.ik-cs.com/programs/virtools/Multi_AV.exe
To use this utility, perform the following...
Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
Choose; Unzip
Choose; Close
Execute; C:\AV-CLS\StartMenu.BAT
{ or Double-click on 'Start Menu' in C:\AV-CLS }
NOTE: You may have to disable your software FireWall or allow WGET.EXE to go through your
FireWall to allow it to download the needed AV vendor related files.
C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
This will bring up the initial menu of choices and should be executed in Normal Mode.
This way all the components can be downloaded from each AV vendor's web site.
The choices are; Sophos, Trend, McAfee, Kaspersky, Exit this menu and Reboot the PC.
You can choose to go to each menu item and just download the needed files or you can
download the files and perform a scan in Normal Mode. Once you have downloaded the files
needed for each scanner you want to use, you should reboot the PC into Safe Mode [F8 key
during boot] and re-run the menu again and choose which scanner you want to run in Safe
Mode. It is suggested to run the scanners in both Safe Mode and Normal Mode.
When the menu is displayed hitting 'H' or 'h' will bring up a more comprehensive PDF help
file.
http://www.ik-cs.com/multi-av.htm
* * * Please report back your results * * *
