High CPU usage for hardware interrupts in Windows XP

[Guest]

I have a PC which is 3 months old.The CPU usage shoots up after about 20 mins
of running to 60% when almost no processes are running.I downloaded the
Process Explorer and found the usage by Hardware Interrupts is very
high,about 90% of total usage.I checked the IDE channels under Device Manager
and they are DMA,not PIO.What could be the possible reason?
In the event log,it's event No.9-atapi which occurs at the same time as the
shoot-up of CPU usage.Can anyone help?I am under severe mental stress due to
this as my system becomes very slow
Regarding the errors in event viewer I get the following errors:
1.Source:Atapi ; Event ID:9 ; Type : Error ;Description:"The device,
\Device\Ide\IdePort0,didnot respond within timeout period"
2.The next error is ditto but for port IdePort2 instead of 0 above.
3.There are some "W32time" errors as well with event IDs 29 and 17 but they
don't occur at the same time as when the CPU usage shoots up for Hardware
Interrupts.The PC connfiguration is P4 3.0GHz HT processor,80GB HDD,512
RAM.Make:eSys
If anyone has any suggestions,kindly post.

 

[Guest]

Like i said before.
Why don't you want to return or talk to supplier or MFG??

 

[Jim]

I have a PC which is 3 months old.The CPU usage shoots up after about 20
mins
of running to 60% when almost no processes are running.I downloaded the
Process Explorer and found the usage by Hardware Interrupts is very
high,about 90% of total usage.I checked the IDE channels under Device
Manager
and they are DMA,not PIO.What could be the possible reason?
In the event log,it's event No.9-atapi which occurs at the same time as
the
shoot-up of CPU usage.Can anyone help?I am under severe mental stress due
to
this as my system becomes very slow
Regarding the errors in event viewer I get the following errors:
1.Source:Atapi ; Event ID:9 ; Type : Error ;Description:"The device,
\Device\Ide\IdePort0,didnot respond within timeout period"
2.The next error is ditto but for port IdePort2 instead of 0 above.
3.There are some "W32time" errors as well with event IDs 29 and 17 but
they
don't occur at the same time as when the CPU usage shoots up for Hardware
Interrupts.The PC connfiguration is P4 3.0GHz HT processor,80GB HDD,512
RAM.Make:eSys
If anyone has any suggestions,kindly post.

It certainly seems that there is something wrong with the IDE hardware.
Windows is reporting to you that the ports have timed out.
Thus, it would seem that the reason for the high CPU usage is that the CPU
is desparately trying (without success) to connect to the IDE ports. This
machine belongs back at the shop.
Jim

 

[Gerry Cornell]

How to troubleshoot error messages about Event ID 9 and Event ID 11
http://support.microsoft.com/default.aspx?scid=kb;en-us;314093

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Hope this helps.

Gerry
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