hibername resume problem

[z f]

after successfully performing hibernation on my machine, upon resume the
machine performs shutdown.
this is very strange: the machine goes back from hibernate, all windows
coming back and then a dialog of shuting down appears.
there is probably some program that thinks that performing hibernate is
actually a shutdown and upon resume from hibernate ( the OS have priority to
performing the hibernate) it continues performing shutdown.
what kind of software would behave like that or is this the OS?
is there some BIOS configuartion?

this thing happens when I press the power button on my box ( configured in
display->power properties to perform hibernate)
and also if the hibernate is done from within the OS - start->shut
down->hibernate.

on other machine I don't have this problem, what can be the cause of that?

thanks.

 

[Steven Wabik]

i don't know but it is not a bios setting.

try going to update windows.
go to http://windowsupdate.com and download every update for the pc except
for update kb912945.
this just might fix your hibernation issue.

 

[z f]

well, those are the updates that are available to me.
none of the updates looks like it relates to hibernate/shutdown/ OS
internals etc.
how can I open a support request for this?
can it be checked if it happend before to someone?

TIA.



High-priority updates
Microsoft Windows XP



Windows Malicious Software Removal Tool - March 2006 (KB890830)
Download size: 0 KB , 0 minutes (Downloaded; ready to install)
After the download, this tool runs once to check your computer for infection
by specific, prevalent malicious software (including Blaster, Sasser, and
Mydoom) and helps to remove any infection found. If an infection is found,
the tool will display a status report the next time you start your computer.
A new version of the tool will be offered every month. If you want to
manually run the tool on your computer, you can download a copy from the
Microsoft Download Center or run an online version from microsoft.com. This
tool is not a replacement for an anti-virus product. To help protect your
computer, you should use an anti-virus product. Details...
Don't show this update again

--------------------------------------------------------------------------------

Optional software updates



Microsoft Windows XP



Update for Windows XP (KB912945)
Typical download size: 1.6 MB , 1 minute
This update includes minor changes to how Internet Explorer handles some web
pages that use Microsoft ActiveX controls. Certain webpages will require
users to manually activate Active X controls by clicking on it or using the
TAB key and ENTER key. This update contains all previously released security
updates. After you install this item, you may have to restart your computer.
Details...
Don't show this update again

Update for Windows XP (KB904942)
Typical download size: 149 KB , less than 1 minute
Install this update to resolve HTTP authentication issues in Windows-based
systems that do not appear until Microsoft Internet Explorer 7 is installed.
After you install this item, you may have to restart your computer.
Details...
Don't show this update again

Update for Windows XP (KB912475)
Download size: 479 KB , less than 1 minute
Australia has changed the regularly scheduled end of Daylight Saving Time in
five Australian states from March 2006 to the first Sunday of April 2006 due
to the 2006 Commonwealth Games. Install this update to enable your computer
to automatically adjust the computer clock on the correct date. After you
install this item, you may have to restart your computer. Details...
Don't show this update again

Microsoft .NET Framework 2.0: x86 (KB829019)
Download size: 22.4 MB , less than 1 minute
The .NET Framework version 2.0 improves scalability and performance with
improved caching, application deployment and updating with ClickOnce, and
support for the broadest array of browsers and devices with ASP.NET 2.0
controls and services. After you install this update, you may have to
restart your computer. Details...
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Microsoft Base Smart Card Cryptographic Service Provider Package: x86
(KB909520)
Download size: 626 KB , less than 1 minute
Base Smart Card Cryptographic Service Provider (Base CSP) allows smart card
vendors to more easily enable their smart cards on Windows with a
lightweight proprietary card module instead of a full proprietary CSP. After
you install this item, you may have to restart your computer. Details...
Don't show this update again

Windows Media Connect 2.0 (KB909993)
Download size: 6.4 MB , less than 1 minute
Installing Windows Media Connect enables you to deliver music, photos, and
videos from your computer to devices that support UPnP media streaming. This
includes digital audio receivers, connected DVD players, digital cable
set-top boxes, gaming consoles and more. After you install this item, you
may have to restart your computer. Details...
Don't show this update again

Update for WMDRM-enabled Media Players (KB891122)
Download size: 5.9 MB , less than 1 minute
Install this update to enable your PC to access premium content protected by
Windows Media Digital Rights Management. After you install this update, you
may have to restart your computer. Details...
Don't show this update again

Windows Media Player 10