G
George Proudman
I just purchased a new copy of Window XP Professional and
installed it on my Sony Notebook computer. When I plug
in some of my USB devices (printer, floppy drive, etc) I
am getting a message that states: "HI-SPEED USB Device
Plugged into a non-HI-Speed USB Hub".
Clicking the message for assistance, I get information
that states: "The USB Composite Device is a USB HI-SPEED
device and will function at reduced speed when plugged
into a non-HI-SPEED port."
The next line reads: "There are no HI-SPEED USB Host
Controllers installed on this computer."
The recommendation states: "The USB Composite Device will
function at reduced speed. You must add a HI-SPEED Host
Controller to this computer to obtain maximum
performance."
I called Sony and they said that this is a function of
Windows XP Service Pack 1. They suggested uninstalling
SP1 and reinstalling. The Windows XP Pro installation I
purchased must have had SP1 already installed on it,
because I did not need to install SP1 when I checked for
updates at Microsoft. I do not see a way to remove or
install SP1, since I didn't have to install it in the
first place. If I must perform this removal and re-
installation, how is this done?
My computer has three USB ports which were all working
for the past year with no problem on a OEM Version of
Windows XP provided by Sony. I can reinstall Sony's
System Recovery, but that limits other issues, such as
partition size, thus I purchased my own copy of Windows
XP Professions so I didn't have OEM restrictions. How do
I correct this issue and install HI-SPEED USB Host
Controllers?
Please let me know how to proceed.
installed it on my Sony Notebook computer. When I plug
in some of my USB devices (printer, floppy drive, etc) I
am getting a message that states: "HI-SPEED USB Device
Plugged into a non-HI-Speed USB Hub".
Clicking the message for assistance, I get information
that states: "The USB Composite Device is a USB HI-SPEED
device and will function at reduced speed when plugged
into a non-HI-SPEED port."
The next line reads: "There are no HI-SPEED USB Host
Controllers installed on this computer."
The recommendation states: "The USB Composite Device will
function at reduced speed. You must add a HI-SPEED Host
Controller to this computer to obtain maximum
performance."
I called Sony and they said that this is a function of
Windows XP Service Pack 1. They suggested uninstalling
SP1 and reinstalling. The Windows XP Pro installation I
purchased must have had SP1 already installed on it,
because I did not need to install SP1 when I checked for
updates at Microsoft. I do not see a way to remove or
install SP1, since I didn't have to install it in the
first place. If I must perform this removal and re-
installation, how is this done?
My computer has three USB ports which were all working
for the past year with no problem on a OEM Version of
Windows XP provided by Sony. I can reinstall Sony's
System Recovery, but that limits other issues, such as
partition size, thus I purchased my own copy of Windows
XP Professions so I didn't have OEM restrictions. How do
I correct this issue and install HI-SPEED USB Host
Controllers?
Please let me know how to proceed.