Hi-speed usb device attached to non-hi-speed hub

[Apr]

Hi

I am getting the following msg:

"The unknown usb device is a hi-speed use device and will function at
reduced speed when plugged into a non-hi-speed port. The hubs shown in bold
type have free ports than can support the hi-speed usb device" Then there
is a list of items shown. "Recommendation: disconnect the unknown usb device
from its current port and then connect it to one of the ports on a hub shown
in bold type".

First I unplugged the usb hub and plugged it into the 2nd usb port on the
laptop. Then I tried unplugging my keyboard from the usb hub and plugging
that into the laptop. Would that be correct thing to do? I do not know
what the msg is refering to specificaly and the list of items within the
msg, do not make sense.

Thank you

 

[Shenan Stanley]

I am getting the following msg:

"The unknown usb device is a hi-speed use device and will function
at reduced speed when plugged into a non-hi-speed port. The hubs
shown in bold type have free ports than can support the hi-speed
usb device" Then there is a list of items shown. "Recommendation:
disconnect the unknown usb device from its current port and then
connect it to one of the ports on a hub shown in bold type".

First I unplugged the usb hub and plugged it into the 2nd usb port
on the laptop. Then I tried unplugging my keyboard from the usb
hub and plugging that into the laptop. Would that be correct thing
to do? I do not know what the msg is refering to specificaly and
the list of items within the msg, do not make sense.

Thank you

It is telling you that you need a USB 2.0 port in order to get the full
benefit of your USB 2.0 capable device.

 

[Apr]

Is it telling me my laptop port is not USB 2.0 or my USB Hub? I know that
my Hub is 2.0. I thought my laptop was 2.0 as well. How do I double check
this?

Thanks

 

[BruceM]

Open up the USB tree in device manager & if it has the word "enhanced" in
the description, then it IS a 2.0 port.

Is it telling me my laptop port is not USB 2.0 or my USB Hub? I know that
my Hub is 2.0. I thought my laptop was 2.0 as well. How do I double
check this?

Thanks

 

[Derek Reeves]

Similar problem with a laptop. If enhanced does not appear is all lost or
can one upgrade the controller?


Derek

Open up the USB tree in device manager & if it has the word "enhanced" in
the description, then it IS a 2.0 port.

Is it telling me my laptop port is not USB 2.0 or my USB Hub? I know
that my Hub is 2.0. I thought my laptop was 2.0 as well. How do I
double check this?

Thanks