Hey! MowGreen [MVP]

[hychka]

I'm losing it here so forgive the following....

I have tried FIVE (5) times to tell you all that I can not install or
uninstall because of a conflict with locked drivers/software that I can not
uninstall. Are you following me here? That's what I want to solve. I want
to get rid of these conflicted drivers/software and can not.

Got any ideas?

THAT DOESN'T INVOLVE INSTALLING SOMETHING ... my next stop is a reformat
and the stop after that is going to be LINUX.

----- Original Message -----
From: "MowGreen [MVP]" <[email protected]>
Newsgroups: microsoft.public.windowsxp.general
Sent: Monday, January 05, 2004 1:56 PM
Subject: Re: Can't install or uninstall

 

[Guest]

Go to Linux. Please. That way, we don't have to listen to your whining

----- hychka wrote: ----

I'm losing it here so forgive the following...

I have tried FIVE (5) times to tell you all that I can not install o
uninstall because of a conflict with locked drivers/software that I can no
uninstall. Are you following me here? That's what I want to solve. I wan
to get rid of these conflicted drivers/software and can not

Got any ideas

THAT DOESN'T INVOLVE INSTALLING SOMETHING ... my next stop is a reforma
and the stop after that is going to be LINUX

----- Original Message -----
From: "MowGreen [MVP]" <[email protected]
Newsgroups: microsoft.public.windowsxp.genera
Sent: Monday, January 05, 2004 1:56 P
Subject: Re: Can't install or uninstal

Do you have a large number of INF files in you
%windir%\Inf folder? The KB article specifically states that the fix i
for that issue, not an incompatible driver for a CD burner
If you don't have the .inf files then the fix is not for your issue

MowGreen [MVP

*-343-* Never Forgotte
hychka wrote

Tried the install suggested, but ... I CAN"T INSTALL OR UNINSTALL S

THI
DIDN"T WORK!!

Also tried the sfc /scannow and checked for compatibility and got th

following message (see below) ... for original post and MVP advice se
further below

First note *******************************************************************
Windows XP Upgrade Compatibilit
*******************************************************************
CD Recording Softwar ====================
A CD-recording driver is installed that might cause stability problems

including problems shutting down and problems using a CD/DVD drive. Thi
driver will be disabled

This driver might have been installed by Easy CD Creator , Window

Medi
Player or RealJukebox . You might not be able to record CDs until yo
obtain compatible drivers

Roxio, Inc. provides an update for Easy CD Creator users at the Easy C Creator Updates Web site
For Windows Media Player users, see the Microsoft Web site a http://www.microsoft.com
For RealJukebox users, see the RealNetworks Web site a

http://www.real.co

Roxio Support Web site (English): http://www.roxio.com/suppor

Roxio Support Web site (Japan): http://www.roxio.co.jp/suppor
Telephone: (408) 945-8600 (North America Only

Second note

" This problem may occur if you have a large number of INF files in you
%windir%\Inf folder. In this case, Windows incorrectly searches th
whole INF folder for information about which drivers to update instea
of searching only for currently installed drivers

If you find the above is the case, go here http://support.microsoft.com/?kbid=81403
MowGreen [MVP *-343-* Never Forgotte
hychka wrote
Just ran my virus check ... no viruses
Just defragged and have the following ..
Fragments File Size Most fragmented file
2 184 KB \WINDOWS\Debug\UserMode\userenv.lo
2 16 MB \System Volum
Information\_restore{BA94D48C-614C-4D26-B1DB-4E07E9E692E2}\RP188\snapshot\_
EGISTRY_MACHINE_SOFTWAR
I'm running WINXP PRO that I installed myself on a clean new hard drive
have 480mb of ram and an AMD CPU running at 1.66 Ghz (not overclocked) M
hard drive is an 80 gig Maxtor. My board is an ASUS
The problem I have is that I can't install or uninstall AN
software/drivers. There are no messages at this time. The computer jus
freezes when I try to install/uninstall, although other programs work. To
shut down I have to turn off the power ...Control/alt/delete doesn't do
it.
I have received messages that said that another insallation was in pogress
and needed to be finished. I also some time ago received a message that
burner's drivers were incompatible with WINXP and I should contact the
mgfr...HP doesn't support the HP CD-Writer on WINXP .. no updated drivers.
I believe that the offending software/drives relate to my HP CD-Writer
9300,
which I have been trying to replace with a CD-RW that states it is
compatible with WINXP. The two items I want to uninstall are HP DLA and HP
RecordNow. The HP CD-Writer 9300 was on my case before I upgraded the hard
drive and installed the hard drive; it worked fine with WIN2K. With WINXP
the drive would read a CD, but not write.
I have taken the HP CD-writer off the case, and added a new CD-RW, but can
not install the new CD-RW.
Now I can not install or uninstall anything.

 

[JD]

Go easy, guy, the people who try to help here are NOT employed by the
Company you should be asking for help. They are all VOLUNTEERS,
willingly giving of their time.
JD