Helpctr.exe

[erwizard]

When I click "Help and Support" I get error saying
Windows cannot find helpctr.exe. This happened after
install of SP2. I can find the file, browse to it,
select it, but it won't load. Any help would be
appreciated

 

[CHAUD]

try this....

Start, run...

sfc /scannow

you'll probably need your windows disk.

 

[Michael D. Alligood]

SP2 is still in Beta version. You can expect to run into "documented and
undocumented features" after installation. I recommend utilizing System
Restore or Add/Remove Programs to revert you computer back to pre-SP2.

--
Best of luck!

Michael D. Alligood
MCSA, MCP, CCNA, A+,
Network+, i-Net+, CIW A, CIW CI

 

[Kelly]

Hi,

Helpctr.exe not responding - Go to Start/Run and type in: Helpctr.exe. For
some users this has restored the functionality in the Start Menu. If not:
Go to Start/Run and type in: helpctr -regserver

If the above didn't help:

Check your settings here: Go to Start/Run/Regedit and navigate to this key:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Session
Manager\Environment

In the right pane if windir is listed under type as REG_SZ, it needs to be
changed to REG_EXPAND_SZ, Value Data: C\Windows.

If this is the case:

Go to: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Session
Manager\Environment

Right click on Environment, then choose Export, name it and save it. Then
go to the right pane, right click in an empty area and choose New/Expandable
String Value. Name it windir. Then double click it and under Value data,
type in: C:\WINDOWS

From there, right click and delete the windir which type was listed as
REG_SZ then hit refresh (F5).

Help, CHM, HH Checker/Fixer (Line 141)
http://www.kellys-korner-xp.com/xp_tweaks.htm