Helpctr.exe missing

M

Malonely

When I click on Start - Help and Support, I get an error
message 'Windows cannot find helpctr.exe'. I have
searched my computer and cannot find the file. It is in
the Windows XP disk as helpctr.ex_.

Is there any way in which I can recover this fiule
without re-installing Windows XP
 
K

Kelly

Hi Maloney,

Helpctr.exe not responding - Go to Start/Run and type in: Helpctr.exe.
For some users this has restored the functionality in the Start Menu.

If the above didn't help:

Check your settings here: Go to Start/Run/Regedit and navigate to this key:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Session
Manager\Environment

In the right pane if windir is listed under type as REG_SZ, it needs to be
changed to REG_EXPAND_SZ, Value Data: C\Windows.

If this is the case:

Go to: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Session
Manager\Environment

Right click on Environment, then choose Export, name it and save it. Then
go to the right pane, right click in an empty area and choose New/Expandable
String Value. Name it windir. Then double click it and under Value data,
type in: C:\WINDOWS

From there, right click and delete the windir which type was listed as
REG_SZ then hit refresh (F5).
 

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